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Scale Model Shop Ltd Reviews

5.0 Rating 12,353 Reviews
99 %
of reviewers recommend Scale Model Shop Ltd
Company Reviews Product Reviews
5,250
 Questions Metrics Info
5.0
Based on 12,353 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Popular Questions:

Delivery

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Customer Service

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Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

How quickly does Scale Model Shop Ltd resolve customer queries?
Helpful Report
(1 week ago)
Greater than 63% of reviewers feedback is Scale Model Shop Ltd resolves customer queries within an hour.
Helpful Report
(1 week ago)
A

Customer Service - Good

99.31%
Industry Average
“ Absolutely excellent service. I am building a 1/72 Airfix Vulcan and following a You Tube tutorial decided to buy some Mr Finishing Surfacer and some new tools. Ordered them on a Friday afternoon and they had arrived the next day, perfectly packaged. Also, I made a mistake entering my postcode, emailed and got a reply within ten minutes, confirming the correction needed. Superb. I will definitely be ordering from you again. Thanks. ”
- Peter Langridge
“ My first choice for scale modelling supplies. Excellent range, great service. Website is well designed, easy to use, and my orders have always arrived in good time. I highly recommend ScaleModelShop. ”
- Anonymous
“ Always excellent service, prompt despatch and they always answer the phone if you need to speak. ”
- Alan Hugh Shingler
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