Prospect Mortgage Services Reviews

5.0 Rating 212 Reviews
100 %
of reviewers recommend Prospect Mortgage Services
Read Prospect Mortgage Services Reviews
Brilliant service as always. It’s really helpful that we are able to arrange meetings around our working hours and there was always someone at the other end of the phone when we needed it with sound advice. We always felt in good hands all the way through the process. Thanks again.
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Posted 7 months ago
Professional, sorted out what I needed easily. Good communication through the process.
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Posted 7 months ago
We felt at ease as soon as we spoke to Jon. He gave us all options for our additional borrowing. Very easy to contact and get updates on the application. Chloe was brilliant at keeping us informed at every step. Thank -you
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Posted 7 months ago
Our Mortgage Advisor Tess was so helpful throughout the entire process of us buying our property. From our first appointment she explained things clearly, made us feel at ease and supported us with any queries we had during the process and was always happy to answer any questions, no matter how small. Excellent communication and a friendly service from the whole team. Would highly recommend Prospect Mortgage Services.
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Posted 7 months ago
Excellent communication throughout, very straightforward process and easy to use portal. Thoroughly recommend Prospect Mortgage Services.
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Posted 7 months ago
The whole process was super simple and any questions were answered so quickly. Would totally use this service again. It just made what can be such a stressful part of the process a complete breeze.
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Posted 7 months ago
Excellent services, always happy to help and very friendly. Had no problems asking for advice, even if the questions seemed silly we were always offered detailed and quality responses. I was recommended by someone else and I’m very happy I took their advice. Prospects were great from start to finish, I would definitely use their services again and will continue to recommend them to others
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Posted 7 months ago
Prospect genuinely care about their clients and will go above and beyond to get the offers complete. After over a year of different sales falling through they remained helpful, on side and shared in the celebration of getting an offer complete. Awesome.
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Posted 7 months ago
Outstanding and superb service! Couldn’t be more highly recommended
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Posted 7 months ago
We were first time buyers and hadn't a clue what to expect when applying for a mortgage. Theresa at Prospect was absolutely brilliant. Patient with all our questions, always there to answer phone calls and really quick at replying to our emails. Updated us on the changing interest rates and overall made everything really easy to understand. She told us she thought she could get us a what we required money wise even when an estate agent Mortgage advisor said she must be lieing! She delivered on that and we had our offer accepted very shortly after! We had a really positive, stress free experience and would highly recommend Prospect. We had our Insurances meeting with Andy, and again the same.. Patient, honest and really professional / informative. Couldn't reccomened the guys at Prospect enough.
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Posted 8 months ago
Professional but very friendly service.
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Posted 8 months ago
Nick, Natalie and all the team members are always on hand if you have any questions and they all are very efficient and quick to respond. Thank you very much for your support and professionalism. George and Marlena
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Posted 8 months ago
Genuinely couldn’t have helped us anymore with our mortgage. 10/10 would recommend. Made it so easy.
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Posted 9 months ago
This is the second time I have used PMS. This time they helped me remortgage my home. Natalie was fantastic. She was able to fix and monitor my new rate just in time to avoid interest rate increases. I'm so thankful I sought advice when I did as I would be struggling to pay my mortgage otherwise. They kept me up to date regularly, were efficient and very approachable. I have recommended them to many friends seeking mortgages as I feel they are an extremely trustworthy business.
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Posted 9 months ago
Prospect Mortgage Services have been so helpful with sorting our remortgage. We would 100% recommend them to everyone.
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Posted 9 months ago
There are not enough words to describe just how amazing all at Prospect are. We’ve used them multiple times and we would never dream of going anywhere else. Everyone is so friendly and they work so hard to get you the right product for you. I literally cannot recommend them enough. Thank you so much for all your hard work and dedication.
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Posted 9 months ago
The Prospect team have worked tirelessly to ensure they find products that fit us. The communication has been great, and they have gone above and beyond to help us with our mortgages & insurances. They are extremely knowledgeable in their respective fields and continue to deliver an excellent service. I highly recommend.
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Posted 9 months ago
Prospect Mortgage services has been an amazing service to use, they took all the stress away from buying a house and have gone above and beyond to answer any questions we have had. They are quick to respond and made it fun for us to look for a house. Natalie Rodger’s has been our advisor, she is very welcome and easy to speak to. She took the time to explain anything we didn’t understand, took care of all of our paperwork and made everything easy for us. I would highly recommend prospect mortgages as a safe and reliable company.
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Posted 9 months ago
Very helpful, efficient and friendly.
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Posted 9 months ago
Professional, approachable, helpful, knowledgeable and go out of their way to give a good service. Highly recommend.
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Posted 10 months ago
Prospect Mortgage Services is rated 5.0 based on 212 reviews