“5 starts for the quality and pleasant chat exchange with customer service.
what could be better is the time of response from customer when order is placed and also at times its not sent out immediately or quickly enough after order payment has been confirmed with customer service. I've had to prompt to get it sent.
apart from those improvements, everything is excellent, leasant interaction and customer service.”
“Truly genuine, truly great and polite with my questions. Discreet packaging of item purchased. Received my item in good time. Pharmastores are reliable and truly 100% genuine. An online store you truly will be happy to find. I can't fault them.
Again, totally great. And I will definitely be using this company again. You will 100% receive your order, and in good time. I cannot fault them at all. Thankyou also to the staff.”
“I have been using Pharmastores for 29 years. I wouldn't go anywhere else. The ease of finding what you want. Price, The ease of ordering and quick delivery just can't be beaten. Top marks every time.”
“They always send product eventually, but they mess you about with shipping 50% of the time. They always answer you when they are taking payment, but just ignore you, or tell you its shipped when it isn't or promise they can ship on a date then don't. It's quite annoying.”
“Paid for an order 2 and half weeks ago and they've ignored my emails and not sent my order. I don't understand what's happened I've been a customer for over 10 years now and never had a problem before. If there's an issue with stock I wish they'd just reply to my emails to let me know rather than just ignore my emails. If I ever receive my order I'll update this”
“Bought another batch of sleep aids. Excellent service via WhatsApp. Don't understand the poor ratings & bad reviews. So far they have yet to botch up my orders. If they do then I'll have reasons to rate them poorly but so far so good.”
