“Amazing claims expereince. Doug has been a very poorly fur baby and they have a no quibble approach and paid my vet within a week. Have told all my friends. PS they have a recommend a friend and I plan to make big bucks :)”
“Having had my pet insurance with PF for many years now, every claim I’ve ever made has been dealt with promptly & settled in a timely manner.
Customer service are very helpful & professional, always taking time to ask how my pets are & extremely helpful & friendly.
I wouldn’t go anywhere else as I’ve never had a problem & I would definitely recommend to anyone looking for pet insurance.
Thank you Perfect Pet Insurance for everything you have done. 5****”
“Speedy claim process - I claimed and less than a week later i was paid. I had to pay an excess which is fine as i knew that before hand.
They dealt with my vet directly which took away a bit of the stress i was feeling during this time.”
“Fantastic service I had to claim for my dog after he broke his leg. I called them to ask how to claim, the person I spoke to answered all my questions and I got paid three days after I put the claim in.
Now that’s what I call good service!”
“My Dog Mr Puggles the pug had breathing issues, the treatment required was expensive. I called the company to check if I was covered, they went through my limits and confirmed how to submit a claim. I believe the agent I spoke to was called Chloe, she was polite and made me feel at ease in this stressful time. My vets submitted the claim direct and did everything for me. I had notification from the insurer to confirm my claim was paid direct within 5 days of them receiving it. This was such a quick and painless service. I would recommend perfect pet insurance to all my friends.”
“Do not bother - they do not pay out. I had a claim for £900 which was rejected twice, despite my vet getting involved with extra information stating that this was not a previous condition. Considering taking this further.”
“Our 2 dogs have been insured with Perfect Pet for almost a year during which no claims have been made. Just received the annual renewal details which have demanded a 143% increase in premium. Of course, as dogs get older they become more liable to need vet care which means a greater risk for the insurer but a jump of this magnitude surely cannot be justified.”