Hi Ann!
I'm so sorry to hear you weren't happy with your purchases. I have your order details here and can see you have purchased a number of scarves from us. Cn I ask, why you were not happy with the quality on these? May I suggest exchanging one of these for one of our new cashmere scarfs. They are absolutely stunning. I have included the link below:
https://www.pamelascott.com/collections/scarves?filter.v.availability=1
I have also sent you an email if you could respond with which scarfs you like from our new range so that I can process an exchange for this order
Best Wishes
Ashyra
“Delighted with my dress, even though they hadn't my size on website the staff went out of their way to get me the dress size I wanted. Excellent service and prompt delivery”
