“Mislead by shop staff
Unclear/ misleading returns policy
Poor to pount non existant customer support, lack reply to messages or not reading message just replying to first line
The items I purchased were good but rest I wouldn't purchase again from them .”
“Online shopping was great but very disappointing in store experience. Dress which I reserved and which was in stock centrally was never sourced for me. When I went back to store they told me it was unavailable but dress is still available online!”
Hi!
Many thanks for your review, we truly appreciate the feedback.
Please accept our apologies for the miscommunication, we will investigate what went wrong there. In the meantime, our Customer Support will be in touch with you shortly.
Once again, please accept our sincere apologies for the inconvenience.
Best wishes,
Mira
Hi Siobhan.
Many thanks for taking your time to give us your feedback and please accept our apologies for the poor delivery service.
Our Customer Service will be in touch with you shortly to provide a resolution.
In the meantime, if you have any queries or comments, please contact us at info@pamelascott.com
Kind regards,
Mira
“Excellent slippers, great online service. Delivery quick and well packaged. Love these slippers. So like a high end brand but half the price with no lack of quality”
