“I bought my wife a voucher for PS for her birthday this year. The voucher was delivered by mail. I thought this a little bit unnecessary as a print out or an electronic voucher would have sufficed and there was an additional €5 cost for this service. But when the voucher arrived it was well presented and ready to give to her. She bought herself a pair of Salsa jeans with her birthday present and overall I can say I am very happy with the result 😉”
“Bought a Joseph Ribkoff jacket online. Returned it to my local store as I ordered the wrong size. A member of staff ordered the correct size & I received my jacket in store a few days later. The staff member was so helpful & efficient. Always a pleasure shopping in Pamela Scott.”
Hi Nicola,
Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback.
We are deeply sorry to hear about the issue you faced with the fur lined slippers. It is certainly not the quality we strive to provide, and we apologize for any inconvenience and disappointment caused.
To ensure that we rectify the situation, please email us at info@pamelascott.com and, if possible, provide us with some photos of the product.
Once again, thank you for bringing this matter to our attention and please accept our apologies that you are not satisfied with your purchase.
Best regards,
Mira
“I recently ordered Gerry Weber cropped black trousers. The delivery arrived on time but when I opened the package, I discovered a pair of slippers!!
Instead of returning the slippers I went to my nearest store (Stillorgan) who dealt with the problem very quickly.
I’m delighted with my trousers”
“Couldn’t rate them highly enough. Error with my online order, the lady on the phone was beyond helpful & the error was rectified asap. Customer service is 10/10. Will be buying again in the future”
