“Pamela scott is a lovely shop with plenty of variety i got a lovely borg jacket in beige with fur collar and fur on the cuffs it wss 2 big when i got but one ofthe staff girls gotit changed forme so nice thanks i would like a leather jacket in wine burgandy in large if i could get one not too expensive thanks ann hogan”
“Sometimes when I visit your store in Tralee there are limited styles/ colours to suit me.
I am 70 , size 12/14. Strong colours suit me reds , royal blue , ...”
“Fantastic service, ordered late afternoon & delivered the next morning. Absolutely delighted with my purchase wearing them everyday especially in this cold spell. Thank you”
“Looked on line for opening hours for Gorey Branch. Opens 9:30 every day not the case in Gorey. This was back in 9th November 2023.
Went in for 9:30, two girl going in to work said we don't open till 9: 45. Had to wait till 9: 45. Went to counter,waited for two or three minutes while a girl on phone not actually in a full conversation she was on hold on the phone. she never said hello, someone will be with in a minute nothing another girl off floor came and served me she was friendly and helpful. A shop I won't be returning to.”
Hi!
Many thanks for your feedback, we truly appreciate it.
We would like to sincerely apologize that you did not receive the level of customer service Pamela Scott prides on. Your case has been escalated and we will look into it.
We really would be sorry to lose you as a customer, so if there is anything we can do for you, please do not hesitate to contact us.
Thank you for your time and we do hope we will see you again in the near future.
Best Regards,
Mira and the Pamela Scott Team
