“Excellent customer service.
I was sent the wrong item however it was quickly remedied.
Packaging gorgeous.
Email was super fast but I would have preferred to speak to someone. Don’t know if it’s because of covid but You do miss the human touch and I would like to have thanked Amy for all her assistance”
“My delivery arrived and the inside label was a different to the outside. I was so surprised by the customer service. Amy got hold of the right size and had it delivered to me and the wrong size taken back. I was delighted with the service and efficiency.”
“I think at the moment under current circumstances that returns should be free. It is not my fault that I can't return to the shop where returns would be free. You are making plenty of profit with on line orders and it is the least you could do.”