Thelechuza.co.uk Reviews

Name: Thelechuza.co.uk
Address: B2/B3, Portland Close, Dunstable, Houghton Regis, Dunstable
Rating: 4.66

4.7 Rating 330 Reviews

92 %

of reviewers recommend Thelechuza.co.uk

4.7

Based on 330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Thelechuza.co.uk:

Since launching on the market in 2000, LECHUZA has become the expert in beautiful and functional planters made from high-quality plastic. geobra Brandstätter, the company that also manufactures the famous PLAYMOBIL figures, has many years of expertise in processing plastic. Their sophisticated features, proven quality and the superb design of all the product developments set the innovations apart. Whether as a table decoration or interior décor - a variety of coordinating sizes available in different designs make it possible to find the right planter for every plant.

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Thelechuza.co.uk 5 star review on 13th February 2023

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Thelechuza.co.uk 5 star review on 28th November 2022

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I now have seven hanging baskets and four floor-standing pots, so yes, very pleased and the water container part of the pot means plants have access to water when most needed but also holds the nutrients locked in.”

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Posted 3 years ago

Hello, Thank you so much for your kind words about our product! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Love love love my planter and the pon!! I now have swapped all my plants to pon and will definitely buy more of the planters when i can!!”

Thelechuza.co.uk 5 star review on 15th June 2022

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Posted 3 years ago

Hello, Thank you for the feedback and for attaching the photo! It's amazing to see Lechuza Cube became a lovely new home for your plant! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Great service and producrs”

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Posted 3 years ago

Hello, Thank you for the excellent feedback! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Great Planters good quality and look great in the garden, would buy again”

Helpful Report

Posted 3 years ago

Hello, Thank you for the positive feedback! Happy to see you again! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Excellent, fast delivery & very pleased with product, thank you”

Helpful Report

Posted 3 years ago

Hello, Thank you for such pleasant feedback! It's amazing to know your experience with us has been great. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Fast delivery and easy to use”

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Posted 3 years ago

Hello, Thank you for the feedback! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“I love these planters. They are expensive but are worth the money! The online ordering was very simple and the delivery was speedy and efficient. Would recommend these planters, lovely addition to the garden”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback! It's amazing to know that you are pleased with your order and the service provided. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Excellent delivery period from placing order and of course the product is of the best quality”

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Posted 3 years ago

Hello, Thank you for such kind words towards our company. We do our best to maintain a high standard of service! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“I love these smaller planters for my orchids and I wish there were more colours available like there used to be. My latest parcel was sent quickly and packaged reasonably well but the small box containing a planting plate was squashed. Fortunately the plate inside was OK. I noticed that my order was actually sent by Get Potted and they have free delivery so I was a bit disappointed to need to take the delivery instructions for a minimum order price for free delivery into account from the Lechuza site when ordering. Next time I will check out Get Potted out as well.”

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Posted 3 years ago

“Have ordered a few items from Lechuza now. Quite expensive but the styles are uniquely stylish and expensive looking and the self-watering planters are great for our balcony. Always looking to see what else I can buy but a balcony means we are limited.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback! It's great to see our returning clients enjoying their experience. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“I would have liked to have given you 5 stars based on your excellent high quality made products and customer service. The reason it was only 3 stars is that the courier service DPD failed to deliver my order despite numerous phone calls. I had to wait for over a week to receive my order and this was only due to the excellent customer service from Jesse Waiganjo from Get Potted who kindly resent my order. This experience will not stop me from ordering your products again as I feel your products are the best on the market and the customer service from Get Potted was top-notch, it's just that DPD took the shine off otherwise a great shopping experience.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback and for commending our product and service! We also apologise for the fact that the DPD courier failed to deliver your order. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“This email is a bit premature. The planters haven’t arrived yet!!!”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback! We apologise for the delay. Please contact us directly at lechuzauk@instadecor.co.uk if the issue was not resolved. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Great product, easy to use and well packed. Will be using Lechuza planters in future.”

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Posted 3 years ago

Hello, Thank you for such pleasant feedback! We looking forward to seeing you again. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Super fast delivery, product in perfect condition!”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback! We do our best to deliver the goods promptly. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Lovely cyan coloured self watering planter. Does what it says on the tin.”

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Posted 3 years ago

Hello, Thank you for the feedback! We truly appreciate it. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“We have many self watering (reservoir) planters and they are amazing. Our planters are indoors and outdoors, 11 so far and awaiting delivery of the biggest planters currently available for our grape vine. These planters really come into their own during hot summer periods and when away reducing the importance of being able to regularly water”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave us such a lovely review! It's wonderful to hear that you are satisfied with the service and product provided. Happy to see you again! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“I have been very impressed with the planters. So much so that i have ordered more. They are sturdy, yet reasonably lightweight. Watering is a doddle, though one has to keep an eye out.”

Helpful Report

Posted 3 years ago

Hello, Thank you for such pleasant feedback. It's amazing to hear you liked your pots so much, that you decided to order more units! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“They look smart and act the part.”

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Posted 3 years ago

Hello, Thank you! Enjoy your purchase. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Ordered one afternoon. Devery next morning. Very good product. Looks very good and works well.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the review! It's lovely to know your experience has been good. Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

“Great quality product delivered quickly. Highly recommend”

Helpful Report

Posted 3 years ago

Hello, Thank you for leaving us a review and for your recommendation! We look forward to seeing you again! Marina Customer service agent Lechuza.co.uk

Posted 2 years ago

Thelechuza.co.uk is rated 4.7 based on 330 reviews