“I ordered my product item only a week ago have already recieved it a few days ago .
Excellent on packaging ,very useful for a friend who has an allotment & greenhouse .”
“item came fast and was shipped it really good packaging. Did have to contact customer service as i was not given a tracking number but they replied fast and i was able to track my bird box. Would highly recommend them to anyone and will be using them again in the future”
“Had exactly the product I was looking for, cheaper than anywhere else. Order was dispatched in less than 30 minutes!! And arrived in perfect condition a few days later. Absolutely faultless, thank you!”
“Haven’t used the soil tester kit yet so can’t comment on that. Disappointed that such a small item came in a box that was way too big for it. A padded envelope that would go through the letterbox would have been better.”
Good Morning
Thank you for taking the time to leave a review. Your comments regarding packaging are noted but we would defend our position as follows.
The Mini Soil Test Kit that you purchased contains four very fragile test tubes. Unfortunately the packaging provided by the Manufacturer is not robust enough to withstand transit through the mechanised Royal Mail sortation equipment and we have had several instances in the past where the test tubes have arrived smashed. For this reason it is not possible to use a padded envelope and this is why we have made the decision to go 'overboard' on the packaging for this particular product. The box and paper void fill that the product was packaged in is of course fully recyclable.
We hope that this explanation is of assistance and we would ask that you kindly reconsider your 3 star rating.
Regards
David Horrocks
Operations Director
Just Gardening
“Excellent communication with the seller prior to purchase. Competitive price for item and prompt delivery. Would definitely recommend using this company to others”
