“I had been looking for a modern, glass coffee table and came across this one by HJEM. The price made it look too good to be true but I read lots of reviews which were very positive about the table and also the company. The table that I wanted wasn't in stock but I pre ordered. I rang the company 3 times to check that it was still coming and was very impressed by its customer service. I didn't have any doubt that it would turn up, which it did a few days ago. The courier company was very good, keeping me informed by phone, email and message about when it would arrive. The table was easily put together and we are delighted with it, very good quality and very stylish. We have had a lot of compliments about it, it is a real statement piece of furniture. I will happily buy from HJEM again, excellent 👌”
“After a delay in the delivery due to a warehouse fire, the customer service team responded very quickly , kept us informed and despatched the order as soon as possible L”
“Coffee Table Great product, well made, easy to assemble, packaged and delivered brilliantly, looks fantastic! Only thing that could be better would be earlier communication regarding likely delivery timeframe.”
“Fantastic products all came as described. Easy to assemble with clear instructions.
Ordered several chairs/cushions on preorder, and after a few weeks I checked in with the customer service team. Some were available while others weren't, so they agreed to send all the available chairs/cushions as there would be a further month on the 2 of them. When those 2 remaining chairs were available they sent them for next day delivery which was much appreciated. They were friendly and helpful throughout, offered their apologies over the delays and also offered me other options like a refund on the outstanding chairs should I have wanted.”
“It took three months to receive a set of chairs because they were having issues with the supplier. However, there was good communication with the customer services department and ultimately the quality and colour of the chairs were as expected.”
“I bought an office chair from Hjem and I couldn't be more happy with it. It is not only stylish and of a high quality, it is very comfortable and should see me out the remainder of my working life (another 10 years).
The chair arrived after a couple of days of ordering, and was easy to assemble; although the instructions could have been a bit clearer.
When I'm the market for more furniture ,I will definitely have a look at Hjem first”
“Bought a Designer Management High Back Office Chair - Black Leather. The chair has a classic design and the quality is superior to similar chairs offered by other retailers. It looks stunning in our home office.
We knew we would have to wait a while for delivery, but it arrived 3 weeks before expected.
The price was competitive and, taking everything into consideration, we would definitely buy from Hjem again.”
