TRIP Reviews

Name: TRIP
Rating: 4.34

4.3 Rating 233 Reviews

83 %

of reviewers recommend TRIP

4.3

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

About TRIP:

We created TRIP to share a bit of calm in the everyday chaos. CBD experiences that are just as enjoyable to taste as the feeling after. Products with amazing flavour that leave you more productive, less stressed and more you.

We found CBD in 2018 when weeks before our wedding, Dan was injured playing football and needed knee surgery - nightmare. Told he wouldn’t be able to walk down the aisle, we tried everything. He discovered CBD oils were a real game changer - he finally found some calm and got a good night's sleep at last. Against the odds, Dan made an incredible recovery and was last man standing on the dancefloor!

We then started using CBD oils for those smaller everyday stresses...loving the results but hating the bitter taste. Our passion for CBD grew, eventually leaving careers in finance and law (sorry mum) to launch TRIP. We designed a CBD range that fits effortlessly into our lives and we hope yours too.

Since launching in 2019, we’ve added two more family members to the business, growing to become the UK’s leading premium CBD brand. Dedicated to sharing only the highest quality products with all of you - so you can relax into your best self. So join us and take a TRIP to Happy Days.

We’ll drink to that.

Liv and Dan x

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TRIP 5 star review on 20th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’ve had both the drink and the gummies without any effect not worth the money”

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Posted 6 days ago

“Item not delivered”

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Posted 3 weeks ago

“I never received the free gift”

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Posted 1 month ago

“Never received it”

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Posted 1 month ago

“I haven't received my order yet?”

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Posted 3 months ago

“not working for me”

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Posted 9 months ago

“Box came smashed soaking wet Got pictures can I get some replacement cans?”

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Posted 10 months ago

“Been over a week since scheduled delivery and hasn’t arrived. Courier Evri consistently encounters difficulties delivering on time in this area, apparently. Could you contact them to get things moving?”

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Posted 1 year ago

“I haven’t received my purchase so can’t write a review”

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Posted 1 year ago

“I've ordered the SLEEP oil as well as the day oil. NOTHING is different. I don't feel calmer, I still don't sleep!!”

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Posted 1 year ago

“Order hasn't arrived due to damage in transit. Disappointed that I had to raise this to trip rather than they proactively sending a replacement when they had the info. Placed a large order over a week ago and not received anything”

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Posted 1 year ago

“too sweet.”

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Posted 1 year ago

“Terrible customer service and the product does absolutely nothing. Avoid.”

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Posted 1 year ago

We are sorry to hear that you had a negative experience with us, Damien

Posted 1 year ago

“I wrote a truthful review of the new raspberry and orange blossom flavour. The apple cider vinegar is overpowering and a suggested perhaps lowering the content. I gave it a 4 out of 5 as I enjoy the other flavours. I have just been emailed to change my review. So I have. To a 1. Reviews are supposed to be honest opinions from consumers, not inflated by the company deliberately. I will not be using Trip again. *Update* I've just been emailed again to change my review 🤐”

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Posted 1 year ago

So sorry to hear this Karen! Please know we are looking into this right away as we value honest customer feedback at TRIP 💛

Posted 1 year ago

“My order has not been delivered yet! Evri have had it for 6 days and no update.”

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Posted 2 years ago

So sorry to hear this, Sarah, I'm sending you an email now!

Posted 2 years ago

“It hasn’t arrived and I have paid for it 😟”

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Posted 2 years ago

Sorry to hear this Katie, we are dropping you an email now!

Posted 2 years ago

“The new flavour is like drinking balsamic vinegar! Made me gag! Such a shame, as all other Trip flavours are amazing!”

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Posted 2 years ago

So sorry to hear you didn't love our Raspberry Orange Blossom, Robyn! We have infused Apple Cider Vinegar into this TRIP for the amazing health benefits. Please know all feedback is collected and passed onto our product team 💛

Posted 2 years ago

“I was really excited to try this as I love both orange & raspberry flavours however unfortunately, I ended up disappointed. This drink tastes like pure fizzy apple cider vinegar - I knew it had ACV in it (I actually quite like ACV so thought it would be fine) but didn’t expect it to be the main flavour - definitely won’t be purchasing again! Will stick to the Mint & Elderflower.”

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Posted 2 years ago

We are so sorry to hear you didn't love our Raspberry Orange Blossom, Lauren! We have infused Apple Cider Vinegar into this TRIP for the amazing health benefits. Please know all feedback is collected and passed onto our product team 💛

Posted 2 years ago

“Having been a Trip customer for some time I ordered two creates of their new Raspberry and Orange Blossom drink. I noted on the ingredients that it included Apple Cider Vinegar, but I assumed there would just be a hint of it as it was in the ingredients and not the name of the flavour. Sadly, when I received the two crates and opened the first can I was immediately hit with an overwhelmingly vinegar smell. The taste was the same. There was almost no other flavour than vinegar. So, when I contacted Trip to ask if I could return one of the crates for a replacement, they refused “on the grounds of health and safety”. No offers of a refund either.”

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Posted 2 years ago

We are so sorry to hear you didn't love our Raspberry Orange Blossom, David! We have infused Apple Cider Vinegar into this TRIP for the amazing health benefits. Please know all feedback is collected and passed onto our product team 💛

Posted 2 years ago

“Warning - The new flavour (raspberry) tastes like VINEGAR and smells of very strong VINEGAR. I am now stuck with a box full to throw away. I believe these have gone off or fermented but TRIP are not interested. Do not want to know the bar code or investigate, they just say 'sorry you didn't like it, sorry i couldn't help you further' I even offered to pay the postage to return the drinks as they need to be checked, but no, they are not interested.”

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Posted 2 years ago

We are so sorry to hear you didn't love our Raspberry Orange Blossom! We have infused Apple Cider Vinegar into this TRIP for the amazing health benefits.

Posted 2 years ago

TRIP is rated 4.3 based on 233 reviews