“I bought a pocket compass with a small customization. The shipping was fast and the package was well wrapped. The product is great, very light and elegant and I liked the customization. I really recommend it!”
“Recently purchased my second Dalvey credit card wallet to get the RFID protection feature for an upcoming trip. I am somewhat of a minimalist but prefer high-quality craftsmanship in the few items I choose to possess and this wallet exceeds my expectations.
Frank DiMasi”
“I recently had an experience with Dalvey that can only be described as world-class. As a customer, I encountered an issue with a money clip wallet that I had received as a gift. Upon reaching out to their customer service team, I was met with immediate, considerate, and effective communication that genuinely sought to resolve my concern.
From the very first interaction, the Dalvey customer service team exemplified dedication and professionalism. They efficiently coordinated an investigation into the issue and were consistently prompt and courteous in their responses.
In a display of exceptional customer service, Dalvey offered to replace the damaged money clip wallet from their current range free of charge. They even entertained my request to personalize the new item with an engraving, adding an extra special touch to an already outstanding solution. This is testament to their commitment to going above and beyond for their customers.
The replacement money clip wallet I received is incredible – a true reflection of the high-quality, luxury products that Dalvey is renowned for. Not only does the wallet exemplify excellent craftsmanship, but it also embodies a tangible representation of Dalvey's dedication to customer satisfaction.
It's not just the products that stand out, but also the people behind them. The customer service team at Dalvey are a mirror image of their products – top-tier, distinguished, and indeed world-class. Their approach to resolving customer issues is commendable, proving that Dalvey not only provides superior products, but they also prioritize their customers' experiences and satisfaction.
In conclusion, my experience with Dalvey has been extraordinary. Their world-class service, coupled with their superior quality products, truly sets them apart in the industry. I am proud to be a Dalvey customer and look forward to continuing to support their incredible products in the future.
Rating: ★★★★★ (5/5)”
“I have purchased both a pocket compass and pocket watch in the last 12 months, both arrived very quickly, both items are beautifully crafted and the engraving makes them extra special. Both items were for my daughter, one for her 21st and the other for her graduation she uses them both regularly and treasures them.”
“Outstanding customer service and follow up to ensure the product arrived on time and met our expectations. The compass is beautiful and was the perfect gift for my son at his wedding.”
“Customer service and product quality are abslutelt 5 Star + at Dalvey! I just purchased a beautfully engraved high quality compass that far exceeded my expectations and that my daughter will treasure forever! I was on a tight timeline and the very gracious and efficient staff at Dalvey went above and beyond to accomodate my needs. I highly recommend this company to anyone seeking excellence!
Jacquie Chappell-Reid”
“Very nice products same as pictures. Quick delivery. Very kind and efficient team. I DO recommend.
Produits conformes. Livraison rapide. Équipe très serviable et efficace. Je recommande sans hesitation”
“The compass with inscription is everything we had hoped (and read) it would be. It is beautiful! We needed it delivered quickly and it was - in just four days! The customer service and responses to our inquiries were very helpful and professional. We appreciate such a solid product with reliable service and highly recommend Dalvey.”
“Ordered sporran flask with collapsible cup insert with engraving on cup base, front plaque and main body of flask. Very impressed with the quality of the flask, the engraving and the service provided.
Bought this as a special leaving present for a friend and Dalvey delivered exactly what I was hoping for.”
“The website was easy to navigate and use. We love the compass we purchased for our son. The engraving was done with care and is perfect. Such an amazing 18th birthday gift! The customer service has been exceptional as well.”
“I purchased a Daley compass for a friends son who not only is turning 40 but hikes everywhere. The compass engraving was perfectly centered and exactly as ordered. Customer service great and response time amazing Certainly would recommend this Co to family and friends. I would rate them a 10+…..”
“Exceptional customer service and very fast expedited delivery of a high-quality product. The compass I ordered for a gift is stunning, and the personal engraving made it extra special. I am very impressed with Dalvey and I would not hesitate to purchase from them again and recommend to friends and family. Thank you for a lovely shopping experience!”
“Just a note to say how happy I have been with the Voyager Compass with Blue MOP. I have purchased two in the past year for my two son's college graduations. I had several questions and talked to Dalvey customer service both live by telephone and email. The super helpful people at Dalvey made my selection of compass and style of engraving simple. Really helpful and very kind. Great customer service! They are a credit to the craftsmen at Dalvey; a precision work of fine art! AND, Both my kids were very impressed!”
“I bought a compass for my husband for our anniversary. It is absolutely beautiful. The quality is outstanding. I am very happy and so is he. It will be something to keep in the family and hand down to our kids.”
