Colour Graphics Reviews

Name: Colour Graphics
Address: 18 Maybrook Industrial Estate, Maybrook Road, Walsall, Walsall
Rating: 4.34

4.3 Rating 86 Reviews

81 %

of reviewers recommend Colour Graphics

About Colour Graphics:

At Colour Graphics, providing quality prints to our clients is our main focus. Founded in 1980 as a home-based curtain making operation, we have grown from our roots to become one of the UK’s top digital printers.

Visit Website

Phone:

01543377918

Email:

sales@colourgraphics.com

Location:

18 Maybrook Industrial Estate, Maybrook Road, Walsall
Walsall
WS8 7Dg

Write Your review

Tell us how Colour Graphics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Colour Graphics 5 star review on 3rd April 2024

Petula C

Colour Graphics 5 star review on 17th March 2023

Martyn B

Colour Graphics 5 star review on 10th May 2022

Adam K

Colour Graphics 5 star review on 23rd February 2022

Avril S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“can't be bothered to answer emails and taken over 19 minutes to answer the phone despite being at 'position one' in the queue”

Helpful Report

We had 75% of the company off with COVID and skeleton staff in the office. But thanks for being so understanding!

“After using them for years, and seeing their delivery times and courier service getting worse every order, can’t help but write this review. Owners don’t seem to care much about the feedback left here but hopefully this will be a warning to others. If you’re getting your order delivered you’ll most certainly not get it on time. And for my last three orders, all diabond prints came damaged courtesy of the lovely people at DX. My last order was so badly damaged it was unusable so asked them for reprints and they offered to send it directly with a person with a van they use. My original order was originally late. Then this happened. Spoke to them on a Monday, said it would be with me by Thursday. After chasing them for another week finally got my stuff the following week Friday, total delay of 2 weeks. No apology, made it sound like they were doing me a favour. Ridiculous. Won’t be using them again and hopefully people will pay heed to the negative comments and steer clear.”

Helpful Report

“Their Window Cling // Gel Film are a poor product. It is very hard to remove the protective plastic without damaging the loose / flaky paintwork on the sticker itself (on their round cut clings. Customer services agreed that removing the backing of the cling was tricky.”

Helpful Report

“The items were produced not as expected. I tried to contact the customer service, but they just ignored me.”

Helpful Report

“I recently made a purchase from colourgraphics.com on May 23rd. However, my overall experience with them has been quite disappointing. On May 25th, I took the initiative to reach out via email to inquire about the status of my order. Unfortunately, it wasn't until May 26th that I finally received an update stating that my order would be delivered by May 31st. Despite the promised delivery date, the print has still not arrived, leading me to contact their sales team three times in pursuit of answers. Regrettably, I must express my dissatisfaction with the level of service I have received from colourgraphics.com. The sales team has displayed rudeness and a complete lack of professionalism throughout my interactions with them. What troubles me further is their inability to differentiate potential high-value clients, as I have placed orders both for personal use and through large company accounts. It appears that they treat all customers poorly, regardless of their potential value. Furthermore, I found the functionality of their website to be subpar, as it does not work properly. The absence of a dedicated customer service department is also a significant drawback. Considering these factors, I have decided that I will not be utilizing colourgraphics.com for any future orders. In conclusion, my experience with colourgraphics.com has been deeply unsatisfactory. The delays in delivery, lack of professionalism, malfunctioning website, and absence of dedicated customer service have all contributed to my decision to seek alternative options for my printing needs. I'm still chasing for my product - Please send it or refund us ASAP.”

Helpful Report

“Items arrived with poor printing quality lines, and other products scratched and marks over all the boards even hair in print. Emailed with pictures on day of delivery and had no response.”

Helpful Report

“DHL didnt knock, just left the parcel out on the street. I am still waiting for an answer from Colour Graphics 4 weeks after ordering. Poor customer service and handling of my order.”

Helpful Report

“Accepted Order, queried order, ignored clarifications, late response, defective printing and cropping because they (by their own admission) rushed the job. When the prints finally arrived they were poorly trimmed (no doubt because of the rushing) and were of no use - I was promised a refund which never ever materialised - AVOID AVOID AVOID”

Helpful Report

“Item came damaged with streaks in the print work. I was promised a replacement last Thursday at the latest (i.e. 9 days ago) and none has materialised. When I emailed them about the error they look repeated emails to even reply to me. Now I just think they are buying time before I report to the credit card company.”

Helpful Report

“Terrible customer service. Very disappointed with my last order for a Correx sign which wasn't finished very well and had a dent in it. I emailed but no response.”

Helpful Report

Colour Graphics is rated 4.3 based on 86 reviews