“Nice company to deal with but had to ask several times to delete a name from their system that no longer works here. Although the paper price has increased, the price has become too expensive and we are forced to look elsewhere for price comparison.
Deliveries are on time and in good order.”
Thank you very much for your useful feedback and it is good to see that our service and deliveries hit the mark. Regarding the deletion of the name, we will ensure that all contact detail updates are processed more rapidly in future and look into any system which took longer to update, to avoid this happening again. With respect to the cost, we make every effort to keep our pricing as economical as possible, however we are a UK manufacturer and use paper from sustainable sources as standard for many products. We will continue to monitor pricing in the industry and to see where we can make efficiencies without compromising on the quality our customers expect.
