“After initially sending out the wrong order, they were great in getting me out the correct item really quickly.
Looks fantastic good customer service.”
“Previous it was 3 stars with my only concern about the limited sizing and the lack of communication.
Following this I got an email from the company, and a replacement was discussed as they were getting more sizes in, positive steps... That was June. No response since then, and I have now taken steps to replace the ring elsewhere.”
Hi Kathryn
Apologies. We've just emailed you explaining that we can have another cufflink out in 24hrs.
We had flagged your email but not actioned it, I think the member of staff who flagged it wasn't sure on the issue you have.
B&B
“It was quite easy to order the product I wanted. Just before the order got processed, I twice emailed customer services to get the delivery address changed as this was a gift for someone. B&B have responded saying they changed the address but this did not happen as I still have the parcel with me. B&B have kindly offered a refund of the delivery charges. However, to date, I'm still waiting for the refund.”
“Placed an order for a pair of cuff links received within the time limited quoted, very pleased with my purchase, paid extra for the postage needed them to wear at a wedding five days later came in time for me to wear them, got a few compliments on how nice they looked, good quality gear.”
“I ordered a tie pin for a present and I was so pleased with it, the engraving was perfect and it looked amazing, would definitely recommend it to friends, many thanks , Pat Coombes”
