FitFlop Reviews

2.65 Rating 66 Reviews
39 %
of reviewers recommend FitFlop
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone

Write Your review

Tell us how FitFlop made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Great shoes rubbish customer service. I rang on 26th August as returned shoes had gone astray. Advised they would contact warehouse and get back - now 3rd Sept - nothing. Have rang and they the answerphone message on saying to ring during opening hours!! It is!!
Helpful Report
Posted 1 month ago
Customer service really sucks. There is no process in place to contact anyone. I placed an order and got 'your order is on it's way' two weeks ago and still no shoes and no help to track the order. They use Canpar in Canada which also has no customer support. This has been a very frustrating experience
Helpful Report
Posted 1 month ago
The soles are not tough enough to withstand tiny rocks etc causing grooves and tearing pieces of bottom off.
Helpful Report
Posted 6 months ago
FitFlop is rated 2.65 based on 66 reviews