Woodblock Reviews

Name: Woodblock
Address: Home Farm, Coldharbour Lane, Dorking, Home Farm, Coldharbour Lane, Dorking, Surrey
Rating: 4.96

5.0 Rating 113 Reviews

99 %

of reviewers recommend Woodblock

Company Reviews

Metrics

Info

5.0

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Woodblock:

We are a family business with 20 years of experience. We pride ourselves on listening to our customers' needs, finding the perfect products and doing all the leg work so you don’t have to.

We only want to produce swag that brings joy and exceeds expectations time and time again.

Visit Website

Phone:

01306 803 123

Email:

hello@woodblock.co.uk

Location:

Home Farm, Coldharbour Lane, Dorking,
Home Farm, Coldharbour Lane, Dorking
Surrey
RH4 3JG

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Woodblock 5 star review on 19th September 2024

Abigail Tester - Operations Manager At Vouch Global

Amie Tyler

Anonymous

Anonymous // 01/01/2019

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“We are delighted with our Welcome Packs. A big thanks to Aaron, Lucinda and the team at Woodblock for meeting our tight deadline. Communication was excellent throughout. We would highly recommend :)”

Woodblock 5 star review on 8th February 2022

Helpful Report

“Friendly, quick to reply, super helpful, and a great range of products. If an issue arises, they are very quick to manage it. What more could you ask for!”

Helpful Report

Thanks Meg. It has been a pleasure working with you too.

“Nottingham College have had a great experience with Woodblock from day 1. From the first meeting for discussing our requirements, to helping choose the right products and ensuring our 'Welcome Boxes' for new staff are packed with great, branded goodies whilst fitting into our budget. We launched the new boxes a few weeks ago and have amazing feedback from our new staff who've received them so far. I'd really recommend Woodblock for their quick and friendly customer service, the range of products they have and the quality of what they've produced for us! A big thank you!”

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“Great company - staff and children loved their bottles! Fantastic service!”

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“Thank you again to Aaron and the team for supplying the branded merchandise for our company event and the work you undertook on our logo. Our guests were really impressed by their gift bags and branded items including a note pad, water bottle and desk plant; so thank you for helping to ensure everything arrived on time! I was really impressed with the quality of the products too.”

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“Woodblock have been a joy to work with - really helpful, responsive and super accommodating to our unique needs and requirements. We also LOVE the product quality and care that has gone into the creation of our team kits. Our team is fully remote and globally located and it's been so helpful to work with a single provider...”

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Thank you so much. It was a pleasure working with you too.

“Couldn't fault Aaron or Lucinda, they worked to a very tight deadline and delivered. Great quality and amazing feedback from team”

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“Small family run company which makes you feel as though they really care about helping you to create the perfect merch for you. We were presented with lots of different ideas and options and being presented with a great proposal pack with lots of visuals really helped us to identify what we wanted and ultimately meant that we could see the vision. When our merch arrived we were really happy with the finish and quality. I would definitely recommend!”

Helpful Report

Thank you Kirsty. It has be a pleasure working with you and your team.

“Great t-shirts! We ordered a large quantity of t-shirts for an event in Germany and we had quite a tight turn around. But the order was dealt with quickly and it arrived in plenty of time. The t-shirts were a huge hit and went like hotcakes. We definitely need more next time! Thanks guys!”

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“Fantastic! turnaround and quality all the way through the process, will be using Woodblock again straight away, highly recommend”

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“Respond super quickly to emails. Very flexible with modifications to orders. Were able to deliver on time despite tight deadline. Thanks to Lucinda in particular!”

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“Terrific concept, design and service...But...they say the product will last 15 years. Mine lasted 5. To be fair, WoodblocX gave a positive response and replaced the affected timbers free of charge with hardly a quibble. The problem was 'brown rot' ('dry rot' as it used to be called – a misnomer because it's caused by dampness). I have now rebuilt the wall with new timbers from WoodblocX and ensured the retaining wall is lined with damp-proof membrane on the inside this time. (It was a pain to pull out plants and start all over again.) Will the new walling work? Who knows, but the firm says their chemical treatments don't work for 'brown rot ('dry rot'). So, as I built I ensure everything was sprayed with a treatment supposed to cope with dry rot (an attempt at 'belt-and-braces). So, excellent concept, great design, easy to build and and good service, but don't be surprised if it doesn't last. Maybe I was unlucky with the fungus in my soil. Using locations that provide for ventilation and sunlight all the time might help (my wall was south facing, but a lot in shade). Wood is wood. Stone next time.”

Helpful Report

Hi, You have posted a review to the wrong company. We are Woodblock Ltd not Woodblox who are a garden supplies company!

“Great company. Reliable and the quality is high, thank you.”

Helpful Report

“It was fantastic to work with Woodbblock and Lucinda from start to finish. From my first enquiry Lucinda was informative and put together a great presentation with quotes for different products. Lucinda was quick to reply to my questions and patient when I was reviewing. Once the order was placed the products came very quickly, they were good quality and were well received by our employees and new starters.”

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“Fantastic service from when I originally contacted them all the way through to delivery. Highly recommend!”

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“Quick and efficient with great looking products.”

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“From moment one, Woodblock responded speedily, and their prices were competitive, whilst offering quality products. Woodblock offer useful pack sizes and they offer such flexibility and variety with their welcome packs. We will definitely use them again, and I can't thank them enough for their commitment to our order. When the packs arrived, I wasn't disappointed.”

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“Working with Woodblock is always a great pleasure! They're highly professional but with a warm human touch in their communication. The products we've ordered for our events have always been just as expected, with prompt deliveries and of superb quality. Their recommendations are always on point, too! Highly recommended :)”

Helpful Report

“We ordered welcome packs for our new starters and treated the current workforce to packs too! These went down such a treat! We had a slight issue with a few of the plant pots which Woodblock replaced straight away! Quality of the bottle & lunchbox was incredible. Customer service has been fantastic and the prices were really reasonable! We will definitely be using again!”

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“With a short lead time and specific requirements, Woodblock were very helpful and swift work out how they could accommodate us and turned around our order in good time, and the product (branded notebooks) looked great!”

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Woodblock is rated 5.0 based on 113 reviews