Woodblock Reviews

Name: Woodblock
Address: Home Farm, Coldharbour Lane, Dorking, Home Farm, Coldharbour Lane, Dorking, Surrey
Rating: 4.96

5.0 Rating 120 Reviews

99 %

of reviewers recommend Woodblock

Company Reviews

Metrics

Info

5.0

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Woodblock:

We are a family business with 20 years of experience. We pride ourselves on listening to our customers' needs, finding the perfect products and doing all the leg work so you don’t have to.

We only want to produce swag that brings joy and exceeds expectations time and time again.

Visit Website

Phone:

01306 803 123

Email:

hello@woodblock.co.uk

Location:

Home Farm, Coldharbour Lane, Dorking,
Home Farm, Coldharbour Lane, Dorking
Surrey
RH4 3JG

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Woodblock 5 star review on 19th September 2024

Abigail Tester - Operations Manager At Vouch Global

Amie Tyler

Anonymous

Anonymous // 01/01/2019

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“Working with Woodblock has been a consistently excellent experience. They go above and beyond, taking the time to truly understand our business and deliver work we trust. We've already recommended them to colleagues and wouldn’t hesitate to do so again.”

Helpful Report

Thank you Julie for your kind words. It's a pleasure working with you too.

“I've been using Woodblock Onboarding Box Company for over a year now, and I can confidently say they’ve transformed the way we welcome new team members. From the very first box, their attention to detail, quality of materials, and thoughtful curation have consistently impressed me. Each onboarding box feels personal and premium—like a warm handshake in a package. The branding is always spot-on, and the items inside strike the perfect balance between practical and delightful. Our new hires often mention how special they felt receiving their box, and it’s become a signature part of our onboarding experience. Customer service has also been exceptional. The team at Woodblock is responsive, friendly, and genuinely invested in making sure every order is perfect. Whether it's customising items or managing delivery timelines, they go above and beyond. Claire's attention to detail and response time has been second to none! If you're looking to elevate your onboarding process and make a lasting first impression, I can't recommend Woodblock enough. A year in, and I’m still just as impressed as I was on day one!”

Helpful Report

“We had placed an order for company merch with just three types of items - water bottles, caps and tote bags. Everyone adored them, just fantastic and great quality!”

Helpful Report

“The team at Woodblock were fantastic and really helpful in meeting our rather tight deadline. We were wanting branded items for our new office. We originally looked at a different and larger supplier who was, unfortunately, slow and didn't respond to our queries. The team at Woodblock were far better and more helpful in responding to our needs.”

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“Excellent customer service, have returned to them for repeat orders. Clear pricing and good quality products.”

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“Very quick comms and products came in good time”

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“The team at Woodblock are fantastic; helpful, responsive, great quality products and service and very reasonably priced. Being able to easily supply corporate personalised gifts has been so valuable and we will continue to use Woodblock.”

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“Friendly, quick to reply, super helpful, and a great range of products. If an issue arises, they are very quick to manage it. What more could you ask for!”

Helpful Report

Thanks Meg. It has been a pleasure working with you too.

“Nottingham College have had a great experience with Woodblock from day 1. From the first meeting for discussing our requirements, to helping choose the right products and ensuring our 'Welcome Boxes' for new staff are packed with great, branded goodies whilst fitting into our budget. We launched the new boxes a few weeks ago and have amazing feedback from our new staff who've received them so far. I'd really recommend Woodblock for their quick and friendly customer service, the range of products they have and the quality of what they've produced for us! A big thank you!”

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“Great company - staff and children loved their bottles! Fantastic service!”

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“Thank you again to Aaron and the team for supplying the branded merchandise for our company event and the work you undertook on our logo. Our guests were really impressed by their gift bags and branded items including a note pad, water bottle and desk plant; so thank you for helping to ensure everything arrived on time! I was really impressed with the quality of the products too.”

Helpful Report

“Woodblock have been a joy to work with - really helpful, responsive and super accommodating to our unique needs and requirements. We also LOVE the product quality and care that has gone into the creation of our team kits. Our team is fully remote and globally located and it's been so helpful to work with a single provider...”

Helpful Report

Thank you so much. It was a pleasure working with you too.

“Couldn't fault Aaron or Lucinda, they worked to a very tight deadline and delivered. Great quality and amazing feedback from team”

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“Small family run company which makes you feel as though they really care about helping you to create the perfect merch for you. We were presented with lots of different ideas and options and being presented with a great proposal pack with lots of visuals really helped us to identify what we wanted and ultimately meant that we could see the vision. When our merch arrived we were really happy with the finish and quality. I would definitely recommend!”

Helpful Report

Thank you Kirsty. It has be a pleasure working with you and your team.

“Great t-shirts! We ordered a large quantity of t-shirts for an event in Germany and we had quite a tight turn around. But the order was dealt with quickly and it arrived in plenty of time. The t-shirts were a huge hit and went like hotcakes. We definitely need more next time! Thanks guys!”

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“Fantastic! turnaround and quality all the way through the process, will be using Woodblock again straight away, highly recommend”

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“Respond super quickly to emails. Very flexible with modifications to orders. Were able to deliver on time despite tight deadline. Thanks to Lucinda in particular!”

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“Terrific concept, design and service...But...they say the product will last 15 years. Mine lasted 5. To be fair, WoodblocX gave a positive response and replaced the affected timbers free of charge with hardly a quibble. The problem was 'brown rot' ('dry rot' as it used to be called – a misnomer because it's caused by dampness). I have now rebuilt the wall with new timbers from WoodblocX and ensured the retaining wall is lined with damp-proof membrane on the inside this time. (It was a pain to pull out plants and start all over again.) Will the new walling work? Who knows, but the firm says their chemical treatments don't work for 'brown rot ('dry rot'). So, as I built I ensure everything was sprayed with a treatment supposed to cope with dry rot (an attempt at 'belt-and-braces). So, excellent concept, great design, easy to build and and good service, but don't be surprised if it doesn't last. Maybe I was unlucky with the fungus in my soil. Using locations that provide for ventilation and sunlight all the time might help (my wall was south facing, but a lot in shade). Wood is wood. Stone next time.”

Helpful Report

Hi, You have posted a review to the wrong company. We are Woodblock Ltd not Woodblox who are a garden supplies company!

“Great company. Reliable and the quality is high, thank you.”

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“It was fantastic to work with Woodbblock and Lucinda from start to finish. From my first enquiry Lucinda was informative and put together a great presentation with quotes for different products. Lucinda was quick to reply to my questions and patient when I was reviewing. Once the order was placed the products came very quickly, they were good quality and were well received by our employees and new starters.”

Helpful Report

Woodblock is rated 5.0 based on 120 reviews