Wessex Tubas Ltd Reviews

Name: Wessex Tubas Ltd
Address: 2 Viscount Court, South Way, Walworth Business Park, Andover, Hampshire
Rating: 3.87

3.9 Rating 99 Reviews

70 %

of reviewers recommend Wessex Tubas Ltd

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Phone:

(0)7555 135212

Email:

dolce@wessex-tubas.com

Location:

2 Viscount Court,
South Way, Walworth Business Park,
Andover
Hampshire
SP10 5NW

Wessex Tubas Ltd 5 star review on 19th May 2023

Anonymous

Anonymous // 01/01/2019

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“Plays very flat. With all the tuning slide in fully, it still plays 20-30 cents flat.”

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Posted 1 year ago

“I wish I could be more positive about this instrument, but there are a number of problems with it. First of all it's extremely front heavy, so much so that I had to get a special counter-weight made by a friend of mine. It's also very wide so a hand grip had to be bought to help hold on to the thing. The worst thing was the slide - not all that free-moving, at least not what I was expecting. It's at a repairer as we speak getting the slide re-built, and I've hardly played it. I have Buyer's Remorse.”

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Posted 1 year ago

“This is not a tuba stand. The brackets that actually hold the instrument are not big enough. They are hard plastic with no padding so I wouldn’t be comfortable putting a euphonium in it either. One of the plastic brackets broke the first time I tried to put my tuba in it, so I had to rebuild the thing.”

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Posted 2 years ago

“Still waiting for it. It was supposed to be delivered on the 14th of July by the end of day and today is the 17th of July. With no explanation why it wasn't delivered and when, or if it will be delivered, I'm sitting here frustrated.”

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Posted 3 years ago

“The third valve would not come up after it was pressed down and the second partial (concert F) was more than a quarter tone sharp. The 4th and 5th partials were markedly flat. It was a completely unplayable instrument.”

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Posted 3 years ago

“My instrument arrived with one stuck slide and a second valve cap that did not screw down completely. This did not interfere with its function. I used the DHL label that was supplied by you and returned it the first week of August 2022. It is now the end of August and I am awaiting a refund. Also, I had originally ordered a baritone. I changed the order promptly to a euphonium but received messages that the baritone would also be sent. This was fixed in time but the fact that the first order wasn’t completely cancelled did cause some concern and a few extra emails.”

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Posted 3 years ago

“Have not recieved my item it has not been delivered”

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Posted 4 years ago

“Nu am primit factura ????????...........doresc sa primesc factura pentru instrumentul achizitionat.”

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Posted 5 years ago

“J'ai un problème avec : le C# avec pistons 2 + 4 ne sonne pas ! comme si un tube était légèrement bouché ou troué. Au lieu de faire un son net, ça fait le C# + pchhhhhhh. Je cherche encore le problème et vous tiens au courant. Denis Marclay Music”

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Posted 5 years ago

“This instrument was a great disappointment. The mouthpiece had scratches and notches on the rim. It was a clear production error. There were also some marks on the trombone's bell, and the quarter valve was sometimes stuck. The purchase was canceled and the instrument was returned. So, I did not go so far as to try out the instrument. What I am most disappointed with is the lack of control on this instrument. Wessex claims that they check all instruments carefully before sending to the customer. That is clearly not the case, and here Wessex must get much better, or withdraw its promises. All contact went through James Garney. He is the Showroom Manager / Customer Services Advisor at Wessex. Throughout the process, he has shown great understanding and a top service attitude. I have nothing to complain about regarding this part of the trade. Unfortunately, this is not the first time I have had a bad experience with Wessex. In February 2014, I bought an Eb-tuba Champion from Wessex. There were many faults on this, including broken threads on the 4th valve. Wessex, by Jonathan Hodgetts, promised one thing and another, even that they would repair the instrument the next time they came to Norway, but nothing was done. I still dread every time I lubricate the 4th valve. I bought my Wessex Dolce through the supplier in Norway - BrassNor. This is a solid company where the owner has both knowledge and understanding of service. This instrument works quite well. If one is to be perceived as a serious player, then there must be quality and full control at all levels. Wessex is not there at the moment.”

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Posted 5 years ago

“This is the most essential bit of kit and I was glad to have one supplied with my Dolce euphonium . Old geezers like me dread giving the appearance of incontinence with little dribbles on the trousers when you stand up! The old one became tired of spring clip and started to fall off to a loud clang in a rehearsal. The new one is a fraction too long in the tube and impossible to fit; the old one was a pain to refit but would go on and stay on in the end. I suspect manufacturing tolerances of both gutter and euphonium are enough to explain this as a few mm would be enough and I can see my new one is a little longer (or the holes are in a different position). Suggest a QC stage is added of fitting a few samples of gutter to a few Dolce to keep this under control.”

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Posted 5 years ago

“First of all packaging was correct, their were no damages, so I could start unpacking. First look, nice instrument, it seems well fabricated. It has as good wheigt balance, and it is not to heavy (for a bass). But that's about all what I can tell positive at the moment: - slide: their is no way that the slide was cleaned up, after coming form the shop. I don't know who signed the inspection sheet, but this person never had a trombone in his hand. The slide was nearly moving, their was such resistence that I looked up the slidelock twice. It was open. So after carefully dissambling the slide I cleaned up the outer tubes. Not very nice, what I found their. The towel i used to clean was sorting black, two three times. So what to do. I got your bottle of oil, took it, and applied as much as possible. Got better, but I had to redo it several times, before i had no black slime dripping on my carpet ... So now it moves freely, but just by using slide-o-mix. BUT, I hate to say, it scratches in all positions, and I am not confident, if this will ever pass. - the tube to place the mouthpiece (I don't know the exact english term - Mundrohr) is a joke. No mouthpiece of mine fits without shaking and wiggling. First I used your mouthpiece. I don't blame it, its cheape. Three others, D. Wick, J. Klier, Prof. Daum all of them let pass air by the side. (They all are of the correct size, I have small, medium and large bore instruments ...). Their I think, is no way, that it will get better. Unfortunately, this effects the sound in a severe way. Beside this, it could be a good instrument. Tone is nice, a bit hard, but this depends the mouthpiece. I looked for a little more "aggresive" sound. My Medium Bore Amati-Bass plays with a quite softer tone, but doesn't get high with the ease and precision of yours. The low notes are not this broad and wide as I hoped. I have one old Yamaha Bass (time to replace it) that gets a larger sound. I know, i bought a cheap bass trombone. So it is difficult to juge and compare with other high price instruments. But it is not just in comparison with some high end stuff. I own several chinies instruments (650 Euro compensated Euphonium, silver; 150 Euro Alto Trombone; 1200 Euro Ophikleide) and never was disappointed like with your trombone. But by reading all your descriptions I thought, paying a little bit more would just getting out of the risk of gambling money ...”

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Posted 5 years ago

“This is not a lesson about not buying chinese brass instruments. Not at all, I own serveral, honestly much cheaper than that what got from Wessex. But I was never disappointed like this one. On the one hand you have a shiny website, brilliant phots, promises about quality and a severe controll of what is leaving their place. And than I got a trombone, with a slide stuck, because it was never cleaned up after sorting the shop. No mouthpiece would fit without letting pass air beside. Valves, I don't know where they met the huile, but they were noisy. Did I say, that the slide was scratchy. I sent the instrument back, went fine. And then these guy refund 627 USD out of 995 USD. Yeah, that was expensive for a horrible experience, and having spent some hours in trying to get the best out of a crappy brass instrument. Sorry, I know you are tuba guys, and trombones are not really your buisness. But this is no excuse.”

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Posted 5 years ago

Wessex Tubas Ltd is rated 3.9 based on 99 reviews