Villa Plus Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Villa Plus
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"Cancelled 14 days before departure. Simply do not book with these people if you want a worry free experience. With just 14 days until we were due to fly and having booked our flights and also having received the accommodation documents from villa plus only today, i received a phone call to say they are cancelling booking due to a pool leak ! Their way of compensation a refund! What use is that with flights booked and two weeks to find alternative accommodation? We are now seriously out of pocket and holiday ruined, but Villa Plus attitude is that its not our problem. A pool leak? Why cant we have villa without pool for a reduced amount for a start ,or alternate accommodation ? Their customer care response simply cancel your holiday and leave you high and dry! That was sadly considered a fair resolution by the representative. Shocking customer care. DO NOT BOOK YOUR HOLIDAY WILL NOT BE SAFE."
Posted 2 months ago
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"This is the third villa holiday with Villa plus. We have been very pleased with the ease of booking and value for money when booking our holiday online. the customer service for any queries is quick, prompt and accurate. Cannot recommend them any higher."
Posted 2 years ago
Villa Plus is rated 3.00 based on 2 reviews

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