VILLA PLUS CANCELLED OUR VILLA
I booked a holiday with Villa Plus back in January.. just 2 weeks before the holiday they cancelled our villa and offered us a lower grade villa, saying they would refund the difference in price. We booked this villa purposely as it was close to all the amenities, due to not being able to drive. The villa they offered us said car essential. As its peak season, there is lack of choice on the island. We were willing to compromise and found a villa 40kms away for only 10days not 14. This ment changing flights at £35p.p. We've lost 4days of our holiday..extra cost for flight changes and required 2 x taxis to the other side of the island on arrival. Never mind all the stress it has coursed our family. Villa plus offered us NOTHING in compensation. There attitude was take this villa in the mountains or get a full refund. I've cancelled next years holiday with them. I will not give them another penny.
8 months ago
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Villa Plus has a 1.3 average rating from 143 reviews

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