VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Prompt service & quality products.”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Each time I visit Velo Vixen I am impressed with the vast variety of versatile kit. It's great to have such a high volume of vital and valuable cycling gear for a variety of cycling disciplines and women.”

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Posted 4 years ago

“Love my new jacket - great fit and colour. Excellent!”

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Posted 4 years ago

“Love the print and shorts super comfortable.”

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Posted 4 years ago

“Always a good service and great clothing.”

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Posted 4 years ago

“Great service, lovely items sent out quickly with postal tracking. Very pleased with the items received. Thank you :D”

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Posted 4 years ago

“Loved top, looks great, good fit and really comfortable to wear”

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Posted 4 years ago

“VeloVixen has a good range and is very easy to deal with. No problem sending back unwanted items.”

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Posted 4 years ago

“Very comfortable for wearing for short and longer cycle trips. A snug fit too. Versatile to wear under various different leggings particularly as the weather has become warmer. Will probably purchase another pair.”

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Posted 4 years ago

“Fab fab fab”

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Posted 4 years ago

“Excellent service and fabulous product - makes cycling great”

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Posted 4 years ago

“Excellent service and communication as usual”

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Posted 4 years ago

“I won’t be shopping with you again as most companies offer free returns. I had to return an item that wasn’t suitable which pulled my order just back to below minimum spend for free returns. In this competitive market, I will opt for a company that supports free returns such as Wiggle.”

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Posted 4 years ago

Hi, Claire - thanks for your review and sorry to hear you won't be coming back to us. Just to clarify, we do indeed offer free UK returns. However, if the items returned make the value of what you keep drop below our £50 minimum for free postage, then we need to charge that fee. Otherwise, as I'm sure you'll understand, everyone would order enough to get free postage and then send back the extras. As a small company we're not always able to offer precisely what huge companies turning over hundreds of millions can, but we quite understand your rationale in supporting them instead, so wish you well. With best wishes, Phil (CEO)

Posted 4 years ago

“Excellent service as usual from VeloVixen. Ordered my shorts and knee warmers one evening and they arrived about 36 hours later. Packages now are eco friendly, which is commendable. Great choice of kit with sensible advice when requested. Excellent returns policy.”

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Posted 4 years ago

“Great service would definitely recommend”

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Posted 4 years ago

“Love my new VV stripped summer top, great quality and loads of complements on the cool style! Will be back for more!!”

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Posted 4 years ago

“As I've hit sixty I thought it might be nice to try some baggy shorts rather than figure hugging lycra. I am delighted with my new shorts and lovely padded knickers. Great fit, very comfortable and feel age appropriate for me! Thanks VeloVixen Julie Clifford”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Great service My wife loves the Gilet”

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Posted 4 years ago

VeloVixen is rated 4.9 based on 3,653 reviews