VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Excellent company and very quick and prompt service”

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Posted 5 years ago

“Fantastic customer service.”

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Posted 5 years ago

“I searched the internet for the best value Castelli saddle bag and VeloVixen was the cheapest. Bag arrived promptly.”

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Posted 5 years ago

“I will certainly order again. Pleasant, efficient service.”

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Posted 5 years ago

“Great service, great products. One happy and now warmer cyclist!”

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Posted 5 years ago

“I love VeloVixen. Fast delivery, all items are excellent quality, but a bit fabulous too, and if something doesn't fit,the returns/exchange service is straightforward with no quibbles and nothing is a drama!”

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Posted 5 years ago

“Arm warmers - great quality and superb coverage ideal for cooler days.”

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Posted 5 years ago

“Good online shop, great choice of products although lacking communication with a customer regarding the order details, dispatch or delivery time. Usually I get the email confirmation but nothing from Vixen, needs some improvement.”

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Posted 5 years ago

“Absolutely fabulous”

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Posted 5 years ago

“I couldn’t purchase the goods because they didn’t fit over my 15 inch calfs. But the service and refund were just fine”

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Posted 5 years ago

“Great range of products and excellent customer service”

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Posted 5 years ago

“Great selection of clothing designs and sizes. Excellent service - my order arrived within a couple of days. Staff are friendly, helpful and reply quickly to questions on their Facebook page. Looking forward to ordering again soon!”

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Posted 5 years ago

“I have recently bought an Endura rain jacket and a pair of Madison roubaix fleece bib longs from VeloVixen. Great service - even in lockdown very quick to respond to emails, brilliant returns / exchange service. VeloVixen has lots of gorgeous cycling stuff - it’s not cheap, but excellent quality. Well worth using this company !”

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Posted 5 years ago

“Lovely choice of clothing. Quick delivery.”

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Posted 5 years ago

“My order arrived very quickly and the items were a lovely quality. One did not fit so I returned it and received a very speedy refund. A very efficient experience.”

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Posted 5 years ago

“Purchasing was easy enough, quality + range of products was good, and returns was fairly easy. Just find some of the products a little too premium-priced for what they are (bike knickers £40?! I tried them, they’re pretty comparable to my £20 padded bike shorts), and number of options for product filtering on the website can always be broadened. Good work :)”

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Posted 5 years ago

“Love this website; great selection of gear, fab customer service and a lovely FB community of women cyclists. Only gripe is not carrying enough stock of larger sizes which seem to be much in demand among the group!”

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Posted 5 years ago

“Another excellently conduced transaction from VeloVixen. Efficient communication and first class products as always.”

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Posted 5 years ago

“Love VeloVixen products, great fit and quality”

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Posted 5 years ago

“I am delighted with my new winter cycling jacket and the service from Velovixen”

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Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews