VaxUK Insights

VaxUK have a Customer Happiness Grade of C-. Customers are happy with their customer service but are unhappy with their delivery.

 

C-
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
" THE WEB SITE PROMISED NEXT DAY FREE DELIVERY. "
- HELEN KENYON
C

Customer Service - Average

62.50%
Industry Average
" Excellent service. "
- Philip Farbrother
" The customer services Answere phones promptly and sent next day delivery of a filter I needed. It was swift courteous service. "
- Gillian Baxter

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Alice, Customer Support