“In a nutshell I could not be any happier with the service that Mark of UK Van Direct provided from the initial enquiry right up to delivery he answered all my queries and was highly proactive with updates despite his own very challenging personal circumstances at the time. Amazingly within a month a shiny new van to the colour and spec I wanted magically arrived on my driveway, quite incredible really. This kind of service can only be made possible by the very dedicated staff that work so hard to please the customer. If I could give 6 stars I would, simply faultless. Well done indeed !”
“I was worried about making such a big purchase on line everything went very smoothly Mark was a pleasure to deal with, very quick response to any questions he done everything he promised and on time van was perfect I would highly recommend this company”
“I found the whole process pretty straightforward. A friend had bought a van 2 years previously through UK Vans Direct so it was an easy choice for me.
Mark was the most patient man on the planet!! He deserves a medal for putting up with me! I started to panic when I had to transfer a substantial amount of money via the bank, and thought OMG what if it's a scam, the banks tell you not to transfer money, always pay by card... long story short, this is where Mark deserves his medal... I eventually got the payment sorted, the bank account was totally legitimate and I should feel a bit embarrassed, but I don't because I took delivery of my new van 2 days ago and I couldn't be happier!!!
Huge thanks to Mark and I have promised not to bug him ever again 😂💖”
“Mark Illingworth guided me through the whole procurement process and make the experience very pain free and easy. The delivery of the van to Edinburgh was smooth and i rate the whole experience very highly.”
“Professional service from Mark and his team at UK Vans Direct.
I have bought 3 new vans from UK Vans Direct.
Amazing service, best price's and great communication.
Delivered on time to my home
I highly recommend this company
“All exactly as described. Brilliant company to deal with, Andrew very helpful, reassured us every step of the way. Very nervous at paying large sum via bank transfer 2 days prior to delivery, but no need to worry, receipt issued within 10 minutes of payment. Logistics company phoned on the morning of delivery to confirm drop off time. Delivered exactly on time, driver very pleasant, cleaned down inside of vehicle before leaving. Very genuine company, very happy to recommend and would definitely use again.”
“I just bought my first new van as I've always bought second hand so decided to go with uk Van's direct, was slightly nervous doing it all online but there was no need, Mark dealt with everything very professionally and responded to any questions very quickly, the van was delivered within a couple of weeks start to finish, will definitely use them again, 5 stars.”
“Absolute top class from start to finish, Mark was clear, concise & very informative throughout the whole process of my van purchase, I cannot recommend UK Van's direct highly enough, will definitely be using them again & will also recommend them to anyone who needs a new van”
“Great company to deal with, smooth transaction in general and competitive prices. Mark was a great help throughout the process, quick and responsive with emails and any queries I had. A really faultless service.
Would happily recommend and use again in the future, thank you for your help
“I will admit, spending this kind of money on-line was initially a scary idea. I clicked a button on web site requesting call back. Within an hour, Mark on phone to confirm make, model, spec, colour requirements. Within an hour of that, an email with a firm bottom line price. Mark answered a few of my questions by email over the next day or two. No constant chasing or following up. I was left plenty of thinking time. Order placed, 500UKP deposited. Registration and VIN supplied within a week. Starting to feel much happier. Again, slight anxiety at transferring the balance two days before given delivery date. Two days later, as promised, a lovely van, exactly as ordered arrived at my front door. Exactly 14 days since that first click.
No hesitation in recommending ukvansdirect. Would do the same in the future.”
“Cannot recommenced these people enough. Excellent service as always, 2nd time we’ve bought a van from these guys great service both times. Very easy to order and great prices. Many thanks to Shaun for looking after us.”
Posted 1 year ago
Thanks Stan for leaving your review it's much appreciated, Enjoy your new Citroen Dispatch Van