Tricel Environment UK Reviews

Name: Tricel Environment UK
Address: Tricel Weston, Winterstoke Road, Tricel Weston, Winterstoke Road, Weston-super-Mare
Rating: 4.03

4.0 Rating 113 Reviews

73 %

of reviewers recommend Tricel Environment UK

Company Reviews

Metrics

Info

4.0

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Tricel Environment UK:

Tricel offers sewage and wastewater treatment solutions for both domestic and commercial applications.

Visit Website

Email:

tricelenvironmental@tricel.co.uk

Location:

Tricel Weston, Winterstoke Road,
Tricel Weston, Winterstoke Road
Weston-super-Mare
BS24 9BQ

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Tricel Environment UK 4 star review on 1st December 2022

Stan Walker

Tricel Environment UK 5 star review on 8th July 2022

George Crozier

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed you and had an engineer, Mike, call me within 29 minutes giving me the information I required👍”

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Posted 2 years ago

Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“Very helpfull”

Helpful Report

Posted 2 years ago

Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“very helpful consultation on the phone, thank you”

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Posted 2 years ago

Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“Extremely helpful to find out the information to prepare a case against the installer who has missold us our sewage treatment plant. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“Apart from the unpleasant odour our sewage treatment plant works well. The plant has been fitted by an experienced installation company, it is serviced and de-sludged regularly. On seeking advice from Tricel on what carbon filter they recommended to overcome this problem we were told that their products never have an odour problem and referred us to the service manual. This response was not helpful in any way. Would not bother to ask their advice again.”

Helpful Report

Posted 2 years ago

Good morning Ms Turner, we’re sorry to hear we didn’t meet your expectations. In relation to the odour, we do advise you to check the list of possible causes and solutions from our manual. If once those checks are performed the odour is still present, we’re happy to recommend someone to come and do a service call out. Don’t hesitate to email my colleague and let him know about your progress. We’ll be happy to help solve this issue. The Tricel Environmental UK team

Posted 2 years ago

“Great service prompt responce”

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Posted 2 years ago

Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you for your review Mr Jones! The Tricel Environmental UK team

Posted 2 years ago

“The gentleman who came impressed us because of his punctuality so many people turn up late and not even a phone call to tell us. So the gentleman who came is a credit to your company.”

Helpful Report

Posted 2 years ago

Thank you for your review Mr Williamson! The Tricel Environmental UK team

Posted 2 years ago

“Fitted a number of their tanks and so far very happy with them, great communication over the phone, some good old fashioned service. Mike your sales manager came to see me after an enquiry I made last week, Great bloke very helpful, I don't have any complaints at all. 😊”

Helpful Report

Posted 2 years ago

Thank you for your review Mr Markovitz! The Tricel Environmental UK team

Posted 2 years ago

“I have had several tricel products UK 6 and uk12 they are very robust and when seeded up work well to EA consents.”

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Posted 2 years ago

Thank you for your review Mr Pitt! The Tricel Environmental UK team

Posted 2 years ago

“Quick delivery easy to install quality product”

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Posted 2 years ago

Thank you for your review Mr Aldred! The Tricel Environmental UK team

Posted 2 years ago

“A very prompt response from the representative. And equal quick quotation.”

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Posted 2 years ago

Thank you for your review Mr Ball! The Tricel Environmental UK team

Posted 2 years ago

“Excellent, the gentleman listened to my questions without butting in and without the assumption I was women therefore needed things dumbed down. Think his name was Bryan, excellent service, great manner and all dealt within a few hours.”

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Posted 2 years ago

Thank you for your review Mr Evans! The Tricel Environmental UK team

Posted 2 years ago

“Had a look for product on internet but phoned the team to order Worked fine Waiting for delivery now”

Helpful Report

Posted 2 years ago

Good morning Mr Palmer Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“I'm not sure why I have been asked to review Tricel so I have given a neutral score. However, if I have used your company and had no complaint then the score should be much higher. Other itemized scores will be neutral for the same reason.”

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Posted 2 years ago

Good morning Mr Wale, Thank you for your feedback. We understand that you downloaded our ebook, but indeed our team hasn't been in contact with you as you didn't request it, apologies for sending this survey. Please don’t hesitate to reach out to us if you need anything else. The Tricel Environmental UK team

Posted 2 years ago

“Very helpful and quick to respond to queries”

Helpful Report

Posted 2 years ago

Good morning Mr Jess Thank you for your review! The Tricel Environmental UK team

Posted 2 years ago

“As a H & S consultant, I need to get answers quite quickly when responding to customer queries and writing CoSHH assessments. After requesting a SDS I still haven't received anything. I completed the paperwork without any CoSHH data.”

Helpful Report

Posted 2 years ago

Good morning Mr Purvis, thank you for your feedback. We understand you needed a glass repair kit and not a wastewater treatment system, your enquiry was sent to the Leeds resin division. We hope your project goes well, please don’t hesitate to reach out to us again should you need anything else. The Tricel Environmental UK team

Posted 2 years ago

“everything went smooth and in good order”

Helpful Report

Posted 2 years ago

“I asked for advice regarding a domestic sewage treatment plant. Barry was very helpful and put me in touch with an installer at Flotec who was extremely helpful. Discussions are ongoing.”

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Posted 2 years ago

“A THEORETICAL PERFECT SOLUTION TO REPLACING MY CLOGGED UP SOAKAWAY SYSTEM, A PITY IT STILL SEEMS TO NEED ANNUAL DESLUDGING EVEN THOUGH USED BY ONLY 2 PERSONS!!!!!”

Helpful Report

Posted 2 years ago

Tricel Environment UK is rated 4.0 based on 113 reviews