Trade Radiators Reviews

4.7 Rating 4,462 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,462 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street
Glasgow
G1 3NA

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5
R McKenzie
Good products and excellent customer service
Trade Radiators 5 star review on 15th April 2024
Helpful Report
Posted 1 week ago
Thank you for shopping with us Rob, we are so happy you are pleased with your purchase and the service!
Posted 1 week ago
5
V Customer
Extremely easy process and fast delivery of a quality product
Trade Radiators 5 star review on 18th March 2024
Helpful Report
Posted 1 month ago
Your positive review is much appreciated! We are so pleased you are happy with your purchase, thank you for shopping with us.
Posted 1 month ago
3
S Allison
Poor customer service and after sales. Purchased several cast rads but this time I ordered a pewter rad and not the old pewter I was meant to. Pewter is actually silver and old pewter is very dark brown. The valves are marked up as pewter but are actually old pewter in colour. Makes no sense. Said they could send me spray paint for £87!
Trade Radiators 3 star review on 7th March 2023 Trade Radiators 3 star review on 7th March 2023
Helpful Report
Posted 1 year ago
Thank you for your review Stephen. I am sorry you ordered the wrong colour. Our customer service team did advise you could buy paint as this is a cheaper option for you than sending it back and having it repainted. The valves you ordered are a completely different brand to the radiators so are never going to match the finish. The colour you purchased is very clear as per the images on the website. If we can assist you any further please don't hesitate to contact our Customer Service team on 0141 225 0430, thank you.
Posted 9 months ago
5
P Rees
Ordered one day here the next. Had a query as I had ordered the wrong radiator phoned customer services the girl I spoke to was so helpful friendly & efficient.
Trade Radiators 5 star review on 2nd February 2023
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Posted 1 year ago
Thank you very much for the positive comments Paula. So pleased to hear that you found the service friendly and efficient. Your new radiator is looking wonderful!
Posted 1 year ago
5
S
Well laid out informative easily navigated website. Good start. Great selection of radiators in all shapes sizes and colours. Best price for my requirement found anywhere on web. Ordering process straight forward and slick. Speedy delivery and package extremely well wrapped. Great all round service.
Trade Radiators 5 star review on 18th November 2021
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Posted 2 years ago
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Posted 2 years ago
5
"
Google needs to sort their search engine algorithm out. I needed a pipe sleeve and the first 10 pages of results yielded no results. All sold out! I think this is due to location with Trade Radiators being based up north. Luckily I came across Trade Radiators while looking at DIY videos. They had the right product in stock and it made its way down south in no time at all! Highly recommended. And I don’t leave many reviews... I do need some more DIY advice with wall fixings. So please do reach out :)
Trade Radiators 5 star review on 14th March 2021 Trade Radiators 5 star review on 14th March 2021
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Posted 3 years ago
Radiator looks brilliant!!! Thank you so much for sharing and the lovely feedback too.
Posted 2 years ago
3
Verified Buyer
Bought the Saturn double style designer radiator. The radiator itself looks great but the brackets do not hold the radiator well. You're able to shake the radiator attached to the wall. Our plumber temporarily solved the issue by placing a piece of cardboard behind the radiator but certainly not what one would expect after spending over £100 on a all 'designer' radiator. If not for the hassle, I definitely would have returned it as I purchased a very similar style from another radiator company which had no such problems. I would think twice before ordering from here again solely based on the quality of the end product. Delivery time and communication however was excellent.
Trade Radiators 3 star review on 14th December 2016 Trade Radiators 3 star review on 14th December 2016
Helpful Report
Posted 7 years ago
Hi Andreca, it sounds as though the plumber when fitting the radiator has forgotten to put on the little plastic spacers or 'c' clips which go on the brackets before placing the radiator in position, thus holding it in place. A quick call to our Customer Service team could have cleared the matter up for you straight away but unfortunately you didn't contact us so were unaware you were having an issue until you posted your review online. In future please do give us the opportunity to resolve any issues you may have as we are here to help. If there is anything else I can do to assist please don't hesitate to contact me on 0141 225 0430. Thank you. Kind regards, Julie Boyle (Manager)
Posted 7 years ago
Trade Radiators is rated 4.7 based on 4,462 reviews