The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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"Thank you so much, it was great that you still had the same wool from a previous order was about to finish project yeah \r\nThe postage took a little longer as I ordered it on the weekend and I forgot you don't work weekends, and why should you lol came on Tuesday afternoon."

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

"Great quality wool and excellent prices. Used at a Day Service for arts and crafts so very affordable. Will buy again for sure."

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

"ALways an absolute delight to receive a squishy parcel, especially when I know the contents are Dreamscape! Their colours are so vibrant and the yarn itself is so soft and easy to work with. \r\n\r\nLOVE LOVE LOVE my Dreamscape parcels! "

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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Michelle T

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“Thank you so much, it was great that you still had the same wool from a previous order was about to finish project yeah The postage took a little longer as I ordered it on the weekend and I forgot you don't work weekends, and why should you lol came on Tuesday afternoon.”

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Posted 11 months ago

Elaine W

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“Great quality wool and excellent prices. Used at a Day Service for arts and crafts so very affordable. Will buy again for sure.”

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Posted 11 months ago

Claire L

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“Always love getting squishy parcels and this time was no exception on squishyness! I had ordered a bajillion Dreamscapes for my orders of Fox hoods. Thank you Wool Factory team!”

The Wool Factory Ltd 5 star review on 9th July 2025

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Posted 1 year ago

Lilian F

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“Excellent quick service, got exactly same wool and shade - well happy, i will be able to complete my long cardigan”

The Wool Factory Ltd 5 star review on 5th July 2025

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Posted 1 year ago

Anita K

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“Love the Wool Factory. Great products, amazing, helpful staff. Have nothing but praise for them.”

The Wool Factory Ltd 5 star review on 6th June 2025

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Posted 1 year ago

Alison G

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“I cannot praise this team enough. I have ordered online and received notification that my order is ready within 30 minutes! I visit the shops to get advice on matching wools, colours, gain ideas and get hugs! 🤗 It is more like belonging to a family than being a customer and long May it last!”

The Wool Factory Ltd 5 star review on 5th June 2025

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Posted 1 year ago

Ruth E

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“Great experience, loved the yarn I bought used some to make a beret also an emotional support chicken. The delivery was quicker that I expected. Which was a bonus!!”

The Wool Factory Ltd 5 star review on 25th April 2025

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Posted 1 year ago

John B

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“I wish I was able to have a wool factory store on my doorstep, I make rugs and find it difficult to get shades I need, but your service is great . Well done.”

The Wool Factory Ltd 5 star review on 18th April 2025

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Posted 1 year ago

Anonymous

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“Very pleased with the service and the product. I make blankets and garments for Ukraine so value for money is important to me.”

The Wool Factory Ltd 5 star review on 17th April 2025

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Posted 1 year ago

Jean D

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“I buy yarn for Fenstanton Knitters and Natter, we knit for charity, always a good quick service . Thank you”

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Posted 1 year ago

Mary D

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“I find The Wool Factory suits my needs for all kinds of wool and shoping made easy. .Because I can't get to the shop it's easy to get my quality.shades, and the most important price of wool to make baby blankets. They remain efficient at all times, orders on time and packed so my wool can't be damaged in transit. I remain one Happy Customer. Thank you. Friends at the Wool Factory.”

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Posted 1 year ago

Dorothy S

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“I knit and crochet for Ukraine charity PUMA .Wool Factory great value for money. Teddy wool amazing for toys and half price at moment made beautiful bears and Easter chickens for Ukrainian children. Would recommend to all especially if crafting for charities”

The Wool Factory Ltd 5 star review on 19th March 2025

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Posted 1 year ago

Yvonne C

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“I have had several deliveries from the Wool Factory. The last was lost for a day by the PO but arrived safely. I have been very pleased with all of my orders and find the choice of yarns second to none. Hope to visit the new store in person in the near future.”

The Wool Factory Ltd 5 star review on 18th March 2025

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Posted 1 year ago

Carol W

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“Lovely service very quick delivery. Be buying again very soon. Lovely choices of wool and other bits and bobs.”

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Posted 1 year ago

Anita K

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“An easy ordering experience, and excellent customer service. I ordered online, then picked my order up same day. Staff are always very pleasant and cheerful. The yarn is lovely quality, and I am in the process of knitting it up. My bear is done, now knitting clothes ☺️”

The Wool Factory Ltd 5 star review on 22nd January 2025

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Posted 1 year ago

Claire L

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“Can not fault this company at all. I have watched them grow from a Market stall in Mablethorpe, to a shop in Alford, and now a Supermarket is opening in Skegness! Fantastic service, gorgeous yarn and amazing delivery times. kittacrafts.com”

The Wool Factory Ltd 5 star review on 12th November 2024

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Posted 1 year ago

Deborah S

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“i’m not sure how you can improve all the wool i have had is excellent, knits up lovely so far i have knitted 7 blankets and will be looking for more wool for the next one.🙂”

The Wool Factory Ltd 5 star review on 8th November 2024

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Posted 1 year ago

Lynne M

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“Easy to order, quickly dealt with and the wool is a pleasure to work with.”

The Wool Factory Ltd 5 star review on 2nd October 2024

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Posted 1 year ago

Sandra K

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“I have been really pleased with all the wool I have ordered from you, delivered on time, well packaged and really good value.”

The Wool Factory Ltd 5 star review on 20th September 2024

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Posted 1 year ago

Christine V

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“A lovely selection of wool and extremely helpful and polite staff. Postage was also quick. Thank you.”

The Wool Factory Ltd 5 star review on 29th August 2024

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Posted 1 year ago

Jan E

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“I placed an order & made a mistake which was soon rectified swiftly by yourselves. The wool I ordered was just what I wanted & I am very pleased with the quality. Was a perfect bargain. So thanks everyone at The Wool Factory. The photo below is of past knitting items for premature babies charity.”

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Posted 1 year ago

Barbara W

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“Great bunch of people with a wide stock of wool for everyone's taste..Very reasonable priced and always with a smile”

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Posted 1 year ago

Veronica S

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“I always get my wool for knitting and crocheting from TWF reliable deliveries and competitive prices nowhere better thank you guys”

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Posted 1 year ago

Jeanette F

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“Extremely helpful and pleasant. Lovely wools.”

The Wool Factory Ltd 5 star review on 13th August 2024

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Posted 2 years ago

Margaret H

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“Many thanks for your speedy service and also for your yarn perfect in every way Made a couple of baby jumpers with it”

The Wool Factory Ltd 5 star review on 31st July 2024

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Posted 2 years ago

Polly L

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“Fantastic choice of wool. Amazing service!”

The Wool Factory Ltd 5 star review on 20th July 2024

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Posted 2 years ago

Anonymous

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“Excellent choice of wool, very helpful staff when i phoned up for extra wool, speedy delivery, also very impressed with the beautiful free buttons”

The Wool Factory Ltd 5 star review on 5th July 2024

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Posted 2 years ago

Diane B

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“The sevice is quick. I recieve it within a couple of days of ordering.”

The Wool Factory Ltd 5 star review on 4th July 2024

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Posted 2 years ago

Caroline T

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“I love buying wool from you guys. You have some great deals, the wool is lovely when I recieve it. I love my squishy mail 🤣 it's so easy to order online. I have recommended you to a few friends”

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Posted 2 years ago

Dee C

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“The yarn I bought was packed wonderfully and it came really quick. The little free gift was a lovely surprise ☺️ I will buy my next bundle of yarn from yous again. Thank you”

The Wool Factory Ltd 5 star review on 9th June 2024

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews