The Plant Workshop Reviews

Name: The Plant Workshop
Rating: 4.98

5.0 Rating 235 Reviews

100 %

of reviewers recommend The Plant Workshop

5.0

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07791337971

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The Plant Workshop 5 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the personal service. Great candles, smells divine.”

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Posted 11 hours ago

“The Plant Workshop is great - I order a lot from here. For myself and as gifts. Nothing is too much trouble for the founders Dave & Steve - such lovely guys! The quality of the products is exceptional and always with a personal touch...”

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Posted 2 days ago

“I first bought candles and planters from the Plant Workshop in 2021, having heard from my colleagues that the company was a Teesside start up and the products were great. I work in Teesside so was delighted to buy local, and have never looked back. The candles are the best. The quality is rivalled by none, with beautiful intense scents throughout the burning life of the candle. I LOVE "winter", which is why I bought 14 as gifts last year, and similar again this year. Love the little personal note you get in with your parcel. 😊 Try this company, you'll not regret it.”

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Posted 3 days ago

“Excellent products that smell amazing. Who knew washing in something that smells like firewood would be a thing?! Also great customer service- they called to check gift options.”

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Posted 1 week ago

“Lit my first ever Amber Noir candle an hour ago, the scent filling my flat is just as I hoped, full of that 'amber-ness' I love - but with a twist. A great addition to the repertoire of PW, though Northumberland Street still takes first place for me! Looking forward to replenishing my Bog Myrtle stocks in the new year, down to the last candle ( hint hint) I don't know of any other company that produces this scent, and your version is SO like the real thing. Remarkable. My imagination is immediately transported to Scotland's northwest coast. Finally the customer service you provide is top rate. That Scottish air is working wonders!”

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Posted 1 week ago

“Fabulous quality, the scent lasts for hours!”

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Posted 1 week ago

“We love The Plant Workship scents and have mainly been using thier reed diffuser so I thought I would splash out and try thier candles which delivered as promised making the room fill up with lovely scents. My favourite is the lavender it is a really fresh take on the classic for the living toom, the lemongrass and ginger in the bathroom and tabacco one for the hallway. The services is great, usually really quick and the one time it was going to be delayed the guys kept in regular contact to let me know what was hapenning. One suggestion for the future to be more sustainable is to offer a reed refil in a larger bottle so we can top up at home without the extra packaging.”

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Posted 2 weeks ago

“Amazing fragrances, that last. Wonderful design that makes a feature of the candles. And charming service and communication from start to finish. Our favourite is Northumberland Avenue, but each time something new comes out it challenges that as they are all lovely. The winter range is just marvellous. Can't recommend enough, and also recommend giving the team a follow on social media as it is a great example of a creative process and a team that love what they do in life.”

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Posted 3 weeks ago

“Have bought several of the candles for myself and they are gorgeous so got a couple for Christmas presents. They smell delicious and are get value as they have a slow burn so last longer. With my last order I received a free sample candle which is lovely. Very nice personal touch. Thank you Steve & Dave x”

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Posted 3 weeks ago

Hi Debora! Thanks for leaving such a lovely review - so glad you love our candles. Just shout if you need any advice or inspiration for your next order. We're excited to see what you'll choose! Best wishes, Dave

Posted 3 weeks ago

“First time ordering from Plant Workshop Candle “winter 2024” perfect scent for time of year Slight concern would be length of time it took to arrive if one was after a timely gift That aside I will certainly be happy to order again”

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Posted 3 weeks ago

Hi Bridget! Thanks so much for leaving a 5-star review. We're so happy you love Winter '2024'. Also thanks for your patience regarding our delivery times. I see you placed your order on 5th November and waited 8 working days for delivery. During busier periods there can be a small delay in receiving your order, however you're always welcome to get in touch before placing your order if you need it super fast. Thanks for shopping with us and enjoy your Winter candle :-) Best wishes, Dave

Posted 3 weeks ago

“I ordered the Blackberry and Bay candle and Winter 2024. Both arrived promptly in beautiful natural packaging. The candles are incredible. Blackberry and Bay has a sweet, herbal woodland scent and Winter 2024 is literally Christmas spice and citrus in a jar. Gorgeous.”

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Posted 1 month ago

Hi Charlotte! Your review made Steve and I smile! Thanks so much for taking the time to write a review. Hope you enjoy your BlackBerry & Bay and Winter candles. Best wishes Dave www.theplantworkshop.co.uk

Posted 1 month ago

“Great product range with some established favourites (Lime Basil and Mandarin) and new scents including Blackberry and Bay. The packaging is simple and order fulfilment is quick and efficient with the lovely personal touch of a handwritten note. Love the products and service !”

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Posted 1 month ago

Hi Mark, Thanks for leaving such a lovely review and for buying our stuff. We’re thrilled you love Lime, Basil & Mandarin and our new Blackberry & Bay… Hope to see you again soon, Best wishes Dave

Posted 4 weeks ago

“Packaging really great. Sadly due to a nasty chest infection I am unable to smell anything but will be happy to review when I get my sense of smell back. So sorry 😷😊”

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Posted 1 month ago

Hi Jackie, Sorry to hear you’ve been unwell, hope your sense of smell has returned and you’re enjoying your new candle! Best wishes, Dave

Posted 4 weeks ago

“I recently purchased two candles from The Plant Workshop, and I couldn’t be happier with my experience! The candles arrived quickly and were beautifully packaged, adding a special touch with a hand-written note. The scents are wonderful not too overpowering but still fill the room with a lovely aroma. I’m particularly impressed with the quality and the way the candles burn evenly, lasting longer than I expected. The entire shopping experience was smooth, and I felt valued as a customer. If I could suggest anything, it might be to offer a few more scent options. But overall, I’m thrilled with my purchase and look forward to buying more in the future. Highly recommend The Plant Workshop to anyone looking for high-quality, beautifully crafted candles!”

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Posted 1 month ago

Hi John, Thanks for taking the time to write such a detailed review of your experience with us. I’m so happy you’re enjoying your fragrances! Since your review, we’ve recently launched two new scents and will continue to add to our range. Hope to see you again soon, Best wishes Dave

Posted 4 weeks ago

“Wow-the pumpkin spice fragrance really hits you as soon as you open the lid, in a very good way! Delicious, autumnal, cosy-all the things you want this time of year. And the service was brilliant-super quick delivery, easy checkout, free postage and a generous offer code. A big thank you to The Plant Workshop-will definitely be ordering more, can’t wait to try out more of the gorgeous sounding scents-and the fact they are from Scotland, even better! X”

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Posted 1 month ago

Hi Alexandra, Thanks so much for leaving a review for your recent purchase-we really appreciate it! Hope to see you again soon and if you need any help or inspiration, let us know! Best wishes Dave

Posted 4 weeks ago

“Love the personal service and the candles are super high quality. They burn really well and the fragrances are so punchy they scent the room without being lit. We much prefer the nature focussed scents. Will be placing an order for Christmas gifts!”

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Posted 1 month ago

Hi Hannah! Thanks for the review - thrilled you’re loving our nature-inspired fragrances and quality of our handmade product 💚😍 Hope to see you again soon, Best wishes Dave

Posted 4 weeks ago

“Amazing product , love the design and smell”

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Posted 1 month ago

Thanks for the lovely review. Faye - hope to see you again soon! Best wishes Dave

Posted 4 weeks ago

“Love my products , winter 2024 candle and Highland pine , delivered on time and safely packed , was delighted with my little free gift too 😀”

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Posted 1 month ago

“I get a Winter candle every year and this time treated myself to the reed diffuser. It has made the house smell beautiful already. It arrived quickly, very well packaged and the little gift was an added bonus!”

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Posted 1 month ago

Thanks for leaving a review! So happy you’re enjoying your new reed diffuser. 💚 Best wishes Dave

Posted 4 weeks ago

“Love the gingerbread candle,well packed and loved the note inside made me smile big thank you lads,will be buying again from use.”

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Posted 1 month ago

Hi Marie! Thanks so much for taking the time to leave a review. So glad we made you smile with our note! Hope to see you again soon! Dave & Steve

Posted 1 month ago

The Plant Workshop is rated 5.0 based on 235 reviews