“Really impressed with The Mortgage Library. Jack was very knowledgeable and professional whilst remaining friendly. He explained the process and various options and very quickly secured me a two year fixed rate mortgage. I wouldn't hesitate to recommend them to friends/family.”
“What an amazing team to deal with! From the very start I was put at ease and taken through the mortgage process in easy to understand steps. Jack and his lovely team were on hand at anytime I had any questions or queries. Nothing was too much trouble for them. 2 homes that I went for didn't meet mortgage criteria, however, as they say 3rd time lucky 😁. The girls even stayed past 7pm one evening to give me time to get documents to them. I can not put into words just how superb they're to deal with. To say I would highly recommend The Mortgage Library is an understatement, they are professional at all times but feel like dealing with friends. Thank you so much for all your guidance and support throughout this process.”
“I was recommended the Mortgage Library by an estate agent when we first started looking at properties.
I was immeditely contacted by a lovely man called Jack, who has looked after us immensely alongside Aliyah. As first time buyers, this experience is very much needed during this stressful and unpredictable time. Nick was also great at explaining our income protection and life insurance policy. He invited us down to the office for a chat and he made us feel so welcome.
From when we got the mortgage in principle, and then our offiicial mortgage offer approved, it was very seamless and only a 2 week process which is so refreshing!
They have also been able to advise us on surveys and solicitors which was very much appreciated!”
“We were so impressed with Jack and Alyssa! They expertly guided us through the process with clear explanations and offered invaluable advice. Despite the complexities of our case, they made the entire journey remarkably quick and efficient.
We are truly grateful for their outstanding service.”
“Jack is brilliant, guides you through the process and works incredibly hard to get you the very best deal for you, tailoring it specifically to your needs. Will definitely be using them again.”
“Couldn't be happier with the service I was provided at The Mortgage Library. I have spoken to various members from the team including Maria, Tom, Jack and Nick, and all have been equally helpful. Outstanding service, will be reccomending to everyone who needs a mortgage in the future!”
“The mortgage library responded to our queries very quickly, and helped us get a mortgage provider sorted when we needed it. Tom was incredibly helpful and friendly. Would definitely recommend to anyone looking to sort a mortgage.”
“Fantastic service from start to finish from the team at The Mortgage Library. Everything was streamlined and I felt comfortable coming to them with any questions that I had. They also chased up the solicitors and helped me secure my property; I couldn't be more grateful.
Will always refer my friends and family to these guys!”
“The mortgage library helped me get my mortgage so quickly.
The team are friendly and keep up contact throughout the whole process.
A discussion thank you to Tom and Kelly who were with me every step of the way, made sure I understood everything and helped make a stressful process very easy.”
“Tom has been absolutely fantastic. As a first time buyer, there were parts of the process which I did not fully understand, and Tom was extremely helpful and explained everything so clearly. He was also great at keeping me updated from start to finish. I really appreciated his help. Thank you, Tom!”
“After having a bad experience with previous mortgage advisors with a different company I wanted to give up as i was told we couldn’t borrow enough to get a property. However, bear estate agents referred Jack to us and I’m so glad they did! Jack has literally been there every step of the way, initially we was putting of buying a house until next year until a few circumstances changed, then jack in the background was doing research and speaking to lenders and come back with better deals and a higher borrowing amount which put us in a position to buy and in the same week found our perfect first home! Jack has been very reassuring and never doubted him! He replied to emails so quick with my 101 questions. I could not fault Jack! After all the stress and worry he secures us a mortgage offer and we have never been happier! The service was 100000/10 and I could go on to write more about the positive experience with not just Jack but all the mortgage library team that I have spoken to over the last few month! They are a great team and very professional :)”
“We couldn’t be happier with the service received from the team. From the moment we were first in contact, until the present time. We had a very negative experience previous to this, so it was really refreshing. They have a vast amount of knowledge and were able to direct us to an appropriate lender. The whole process took less than two weeks and we are very grateful. Response time was quick and we felt like a priority throughout. Thanks to everyone involved.”
“Jack, Aaliyah, and Nick have been nothing less than amazing! Super efficient and quick with communication, and are always keeping us well informed thorughout the process. We would always recommend The Mortgage Library!”
“Myself and my partner have recently gone through the process of getting a mortgage on a first property with the assistance of The Mortgage Library. We dealt mostly with Jack who was excellent throughout the whole service, maintained clear and continuous communication and was on hand to assist with any queries or questions we had. The process was made simple and smooth by the excellent team at The Mortgage Library and I couldn’t recommend them enough!”
