The Yes Network Reviews

Name: The Yes Network
Address: Jordan House, Hall Court, Hall Parl Way,, Telford
Rating: 4.52

4.5 Rating 6,202 Reviews

87 %

of reviewers recommend The Yes Network

Company Reviews

Metrics

4.5

Based on 6,202 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

03707 701701

Email:

customerservices@theyesnetwork.co.uk

Location:

Jordan House, Hall Court, Hall Parl Way,
Telford
TF3 4NF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New phone”

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Posted 4 years ago

“Because I need a phone soon as”

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Posted 4 years ago

“I’m waiting for order first”

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Posted 4 years ago

“I cancelled an order in June for an iPhone X and received an email that it had been cancelled since then however 5 payments have been taken out my account adding up to a total of £150. Upon realising this I called up there customer service team unlucky for me (Emma) answered the phone, Her boyfriend must have ended things that day or something because never in my life have I been met with such an unpleasant, unprofessional, patronising human being. She told me that there had been another order put in with the company and that’s why I had been charged I explained to Emma that I hadn’t placed another order ( 4 weeks after cancelling one ), she then asked if anyone has access to my bank details which I said yes they do Emma then said why would you give out your bank details I don’t even know my own bank details why would you give them out (Emma you should know your own bank details really )although I didn’t think I should have to answer this I did I told Emma the reason someone has my details is because being disabled leaves me unable to get to the shop, bank, or sometimes makes simple orders so my partner or sister do it for me. Now believe it or not Emma then went on to dispute the fact I was disabled 😐Emma then went on to say I should have been checking my bank for payments coming out more often than I had and that she is on her banking app everyday I pointed out to Emma than not everyone has online banking so not everyone can do that ( she found this simply baffling ) THIS COMPANY MAY OFFER YOU SOMETHING AT THE TIME AND YOU THINK GREAT BUT THEY HAVE PROVEN THEY CANNOT BE TRUSTED !!JUST TAKE AN EXTRA FIVE MINUTES TO FIND ONE OF THE OTHER COMPANIES THAT WILL DO THE SAME ( MOBILESFORYOU-SUNSHINE MOBILE ) ARE JUST A COUPLE ALTERNATIVES. NO ONE SHOULD GET AWAY WITH TAKING MONEY OUT YOUR ACCOUNT FOR AN ORDER YOU CANCELLED BUT CERTAINLY NO ONE SHOULD GET AWAY WITH MAKING YOU FEEL AS LOW AS THIS PERSON DID TODAY”

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Posted 4 years ago

“Emailed them to change first payment dates they still took money out when I cancelled that day”

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Posted 4 years ago

“sadadfdadfdsfsfsfsdasas”

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Posted 4 years ago

“Because I wanted a phone”

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Posted 4 years ago

“is good service”

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Posted 4 years ago

“when will I receive my phone??”

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Posted 4 years ago

“yes like very”

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Posted 4 years ago

“Fon Samsung galaxy S9”

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Posted 4 years ago

“For a phone”

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Posted 4 years ago

“DO NOT ORDER FROM HERE !!!!!! I placed my order in September 2018. June 2019 and £500:00 down NO HANDSET and now being Blackmailed. Just contacted to ask for either my £500.00 back or my Handset sent out and was told, NO GIVE US £300 OR YOU WON'T GET EITHER. I HAVE THE CALL RECORDED at first she would not say YES to me when I said are you telling me to give you a further £300:00 following my previous £500:00 or you will give me neither my handset nor refund. After me saying this a few times she snapped and said YES. This company is an absolute fraud. Your payments will start fine but then all of a sudden won't go through or other various instances will come between you and your handest. I have never known such a despicable company. Do yourself a favour and AVOID THIS COMPANY. They are far more hassle than they are worth.”