Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Yes Network Reviews

4.5 Rating 6,202 Reviews

87 %

of reviewers recommend The Yes Network

Company Reviews

4.5

Based on 6,202 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

03707 701701

Email:

customerservices@theyesnetwork.co.uk

Location:

Jordan House, Hall Court, Hall Parl Way,
Telford
TF3 4NF

Write Your review

Tell us how The Yes Network made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THE YES NETWORK!!!, is signed up to a new contract last week, i signed an agreement that i would not being paying my monthly bill until the end of the month, so far i had a payment taken from me for 39.99 then another a few days later for 29.99! i have not yet received any sim card or phone and have paid for services i have not used, when i tried to call YES NETWORK it took me days to get through to them, i have never experienced worse customer service in all my life, the operative was very cheeky from the start and would not help me in any way, her words were "do not talk over me who do you think you are?, i am hanging up now and its your problem and you wont be getting your money back! " she then just hung the phone up on me, i called back and the next operative was very much the same and proceeded to call me an idiot!! where else would you get customer service like this? very unprofessional company and at this point they are coming across as scammers and robbing people of their money!! absolute disgrace and there needs to be legal action taken against this organization!!”

Posted 1 week ago

“I would gave you a 0 if I could never got no sim card”

Posted 1 month ago

“They never sent me what I ordered an don't want to gave my money back to me be careful”

Posted 1 month ago

“If I could give them 0 I would dunno who they are but enough of the spam texts”

Posted 2 years ago

“Why do you always post the score when the encore game is playing on tv? You never used to do this. It is very difficult to watch The encore game when I know the score is going to pop up on the bottom of the screen. It's hard not to look! Please stop doing this!”

Posted 3 years ago

“Bunch of con artists with in two minutes had phone call from O2 six more today Also worrying lots of emails Offering a lone at modest 650% could not sign fast enough (not ) avoid”

Posted 3 years ago

“Zero compassion zero help and trained apes have better customer service skills. I will be getting £300+ i paid for nothing. No phone received They take full advantage of people who have bad 10 stars for being a rip off company.”

Posted 3 years ago

“They are the worst possible network , don’t fool yourselves jumping into their traps! Once they’ve taken my money and I haven’t received any sim nor device and I’ve been charged 3 weekly payments , I’ve called them to cancel and request a refund which a month later , I didn’t have any results ( no refund , no sim , no device ) Don’t trust these clowns !”

Posted 3 years ago

“RUDE IGNORANT WOMEN - who have a cocky vile attitude . ZERO compassion.. Will not give any details about complaints department. TRADE AND STANDARDS made up for that. I will say 10 gold stars when they are taking your money.. THEY TELL YOU WHAT YOU WANT TO HEAR. ROBBED OF HUNDREDS OF POUNDS 300+ the weekly amount is a joke.. THEY ARE ROBBING PEOPLE WHO ARE IN NEED. when it comes to sending the phone out hahaha ask for refund ? get told we cant offer you a refund at the moment.. I AM STILL WAITING FOR MY REFUND/PHONE . LAST AUGUST CONTRACT STARTED”

Posted 3 years ago

“New phone”

Posted 4 years ago

“I don't know”

Posted 4 years ago

“Heard good reviews”

Posted 4 years ago

“Go bad credit”

Posted 4 years ago

“Want to try sumthink different”

Posted 4 years ago

“I cancelled a direct debit as I didn’t feel it suited me and they decided to use my details to bill me anyway! Scum and illegal I am in the process of sorting with my bank and the police”

Posted 4 years ago

“Just saw it but if u have to pat a 100 pound can't afford that straight out only about 10/20 every 2weeks as I am on a low benefit when will i take first payment and when will i get thee mobile and can u keep my own number please”

Posted 4 years ago

“Avoid avoid and be aware!! They take money of your bank and before you receive your sim card.”

Posted 4 years ago

“Heard they was good”

Posted 4 years ago

“Still didn't get the phone I wanted got declined”

Posted 4 years ago

“I need a phone urgently”

Posted 4 years ago

«
1
2
3
4
5
»

The Yes Network is rated 4.5 based on 6,202 reviews