The Old Mill Interiors Reviews

4.09 Rating 23 Reviews
78 %
of reviewers recommend The Old Mill Interiors
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The Old Mill Interiors Chowns Mill, Station Road Irthlingborough

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Anonymous  // 01/01/2019
Hi... Purchased a Sofa in October (paid in full) as of 12/2/21 still awaiting Delivery... Have had no update from the Company... I Contacted them Today after not receiving a Reply to my Email only to be told it won’t arrive until the end of March at the Earliest.... Customer Service Zero!!!!!!
Posted 5 months ago
Does say on website free delivery wanted to buy a chair costing nearly £300 wanted £25 extra for delivery? Chair was ex display although did not say it was the only one !? Had several pots around shop went to buy one was told they come in sets of 8 !! Who buys 8 pots really need to have more clear discription list a couple sales very disappointing ☹️
Posted 7 months ago
ordered a tv unit and bookcase , delivered damaged , no problem , replaced and delivered . Damaged again , slightly frustrated but no problem again . Said that they will check before delivering next time .. 3rd time delivery in the morning . Item damaged again and not been checked .. they have zero quality control in this country it seems (furniture produced Vietnam) .. this time I was really angry as they are wasting my time with waiting for deliveries . Girls in shop very helpful , upgrade my furniture to better line for free . Delivered again , this time better but slight water mark in one item . Offered to replace again , a week later . But I gave up and kept it . Conclusion - product of average quality , checked by blindfolded quality control .. service in shop was good , not a lot they can do if warehouse just send broken stuff out ..
Posted 1 year ago
very very bad company to deal with, we was told on day of delivery that the main furniture item was discontinued, no apology, and female staff member very very rude on the phone. . manager very unhelpful, took no responsibility for it, beware once they have your money the nice smiles and service stops
Posted 2 years ago
very poor services, was told on the day off delivery they main furniture item was out off stock and discontinued, plus very rude staff on the phone
Posted 2 years ago
Ordered bedroom furniture in the Boxing Day sale. Very pleased with the service. Free fitting on the style of wardrobe we bought (sliding doors) A slight fault found on 2 of the doors so replaced today with no quibble what so ever. Very happy to recommend and will def use again
Posted 2 years ago
We have recently purchased 2 leather sofas and a chair, we received excellent helpful customer service from Tom, delivery was arranged quickly and furniture was delivered on time by two very nice and friendly men, will be returning soon to look for a co ordinating rug! Would definitely recommend.
Posted 2 years ago
Lovely place to walk round staff really friendly thank you for the nice coffee
Posted 2 years ago
Nice CS. Large range of products
Posted 2 years ago
Good value. Nice
Posted 2 years ago
Very nice helpers and loved all the things inside very nicely set out man helped us with the information.
Posted 2 years ago
Gorgeous shop, the best quality and value for money furniture I've seen in a long time.
Posted 2 years ago
Excellent customer service in store at Temple Meads. We saved over £300 on an extending dining table and four chairs, and also a discount on the two side units. Delivery was exceptional! Kept us informed with ETA throughout the morning of delivery. Took furniture to room of choice. We unpacked and are very pleased with every item. I absolutely adore my (quite unique) teak table. Excellent all round!
Posted 3 years ago
Good quality and design at a competitive price point
Posted 3 years ago
Posted 3 years ago
Excellent customer service
Posted 3 years ago
The service was really really good Angel couldn't do enough for us ...... Just waiting to see if she can get me a bit of a discount,,,, if she can the service would turn to fantastic......
Posted 3 years ago
Excellent in every way. Beautiful items. Lovely to browse around and excellent service. Thank you????????
Posted 3 years ago
Good to see a lot of new ranges, with lots of choices
Posted 3 years ago
Wow was my reaction on entering ! Beautiful shop fell in love with almost everything !!! Staff were very friendly and helpful also had a free cup of coffee. Such a lovely place defiantly come back
Posted 3 years ago
The Old Mill Interiors is rated 4.09 based on 23 reviews