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Fixio Reviews

4.8 Rating 1,125 Reviews

98 %

of reviewers recommend Fixio

Company Reviews

Product Reviews

4.8

Based on 1,125 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

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Fixio 1 star review on 18th July 2023

Fixio 1 star review on 18th July 2023

Fixio 1 star review on 18th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Matt at the Horsham store - was so helpful and explained things so I could understand and getting my Mac exactly as I wanted it - so grateful for the help and support and knowing you are there is such a weight off my mind - thank you so much”

Posted 3 years ago

“A big thank you to all the team in Tunbridge Wells. The shop is very well organised by appointment in these strange covid 19 times . The staff are very helpful and cheerful, as well as doing a fantastic job repairing my iPad Well done and thank you”

Posted 3 years ago

“Excellent as always .... even in lock down , thanks David, and all at Mac Man”

Posted 3 years ago

“The team at Macman are exceptional. Their knowledge, talent and willingness to go the extra mile is built into their DNA. We have been a customer of theirs for several years now and could not be tempted away. Keep on doing what you do best...... Thank you!!!”

Posted 3 years ago

“Fantastic service from start to Finnish Ryan was a superstar, very Happy Customer.Any problems with your Mac the MacMan is the one to sort it.”

Posted 3 years ago

“Swift response to our iPad repair request and advice which indicted we required a replacement iPad. A replacement was obtained by Macman within three days and the price was the same as John Lewis on line . We would certainly use the Sevenoaks branch in the future.”

Posted 4 years ago

“Very efficient, took less time than I thought. Result very good and now I can access websites that were becoming impossible. Was given advice on what to do with old hard drive (use for backups!)”

Posted 4 years ago

“Always great service.Sad to say Mac had come to the end of its days, but Ryan took it of our hands to recycle, better than taking it to the tip! Jerry H.”

Posted 4 years ago

“Popped in yesterday and the lovely Dan was an absolute hero with trying to help sort my laptop issues! Really great knowledgeable service - highly recommend.”

Posted 4 years ago

“As always, excellent service by knowledgeable and supportive staff. Never made to feel silly if I don’t understand something. I wouldn’t go anywhere else. By”

Posted 4 years ago

“As always, Ryan was extremely helpful during both the pre and the post repair. I have no reservations in recommending this establishment.”

Posted 4 years ago

“The knowledge, tech support and know how demonstrated by Ryan from MacMan is brilliant! After Ryan’s visit, the set up he left us with works smoothly and we feel that with his help we understand and can operate our technology with greater confidence.”

Posted 4 years ago

“MacMan changed the battery in my iPhone6. Couldn't fault the outcome and the service was friendly and efficient.”

Posted 4 years ago

“Asked Mac Man to come into our new office to tidy up some Network Issues after our move to a new Unit. They took payment at the end of the work. Unfortunately the very next day the issues started again and 2 weeks later still no visit to fix the problems. Not impressed. If you are going to use them get a receipt and pay them at least a week later when you are convinced the fix has been done properly because getting them to respond to problems is slow and painful.”

Posted 4 years ago

Thanks for taking the time to post this review. We have looked into this and can report the following. Our engineer left your premises with service restored and working. We had no way of accessing your router to administer it as the Admin password was not known. There wasn't a great deal more we could do. We suggested that your router may well be at fault, but this was rejected by yourself. We then spent time with you over email trying to move the situation forward and again suggested that a new router should be provided by your ISP as we suspected that was the issue. This hasn't been done and the problem remains. We could visit again to install a new router if you would like but this doesn't seem to be an option as you're not prepared to pay for this service and have demanded a free of charge visit to rectify.

Posted 4 years ago

“Always a pleasure to deal with. Staff are great & help & repairs first rate. So glad we found you!”

Posted 4 years ago

“Again excellent help & friendly service from James”

Posted 4 years ago

“David responded to my first telephone call, then ignored my follow up calls and e mails - Not great customer service, can only imagine my job was too small for him, great shame”

Posted 4 years ago

Hi there, We're struggling to find your details on our system. Do you think you could email us your details so we can address this and get it sorted?

Posted 4 years ago

“We received excellent service from Mac Man.”

Posted 4 years ago

“Fixed a smashed screen same day and gave very helpful expert advice. Would recommend MacMan.”

Posted 4 years ago

“Proper expert knowledge and really quick service meant that a potentially devastating accident was averted. Forget the Apple Store, you don't need them.”

Posted 4 years ago

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Fixio is rated 4.8 based on 1,125 reviews