The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Verified Buyer

“I was looking for a good quality real leather back pack style bag, and as soon as I saw this one I just loved the colour combination. I had been researching and had not seen anything like it anywhere else.”

The Alpaca Clothing Co 5 star review on 12th November 2020

Helpful Report

Posted 3 years ago

Hello, Thank you fro reviewing us and providing images of your lovely backpack, we are pleased you were able to source what you were looking for with us. The Nova leather handbags really are beautiful in quality and design. Best wishes, Team Alpaca

Posted 3 years ago

The Alpaca Clothing Co

“I have already send an email expressing my gratitude to Chantelle, the lady who helped me when I couldn’t find the slippers I wanted in my size! Chantelle was always quick to respond and showed me the new slippers which were coming out and offered me a pre order. My mail read: They are absolutely beautiful. My last ones from you lasted nearly 3 years before wearing down at the bottom - considering I wear them every single day that is amazing! Thank you so much for a great and personal customer experience and for an amazing product. I am having a wooden floor laid downstairs on Saturday so they will be perfect!”

Helpful Report

Posted 3 years ago

Hi, It's so lovely to see a picture of your slippers :) It was an absolute pleasure to help you, so pleased we were able to replace your previous pair. Hope you get another 3 years out of these ones! Best wishes, The Alpaca Clothing Co

Posted 3 years ago

Verified Buyer

“I live in Belgium and was looking to buy a plush as a Christmas gift for a friend in the UK. I had written a few UK based companies that advertised the type of plush I was looking for. I immediately received a reply from Chantelle, who was also kind enough to send photos to allow me to choose the plush I wanted. I ended up buying a second plush for another friend. The package arrived next day (!), carefully wrapped in tissue paper. Just for reference, the other 2 companies I had written to replied 3-5 days after I had written them. Needless to say, i will keep my business with The Alpaca Clothing Co. Outstanding service, thank you!”

The Alpaca Clothing Co 5 star review on 20th October 2020

Helpful Report

Posted 3 years ago

Hello, It was an absolute pleasure to help you find the perfect bear of your choice! So pleased they were well received. Thank you for your fantastic review. Best wishes, The Alpaca Clothing Co.

Posted 3 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews