SWR Doors and Awnings Reviews

Name: SWR Doors and Awnings
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 685 Reviews

97 %

of reviewers recommend SWR Doors and Awnings

4.9

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Doors and Awnings:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@doorsandawnings.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Doors and Awnings 5 star review on 11th June 2025

Mr J Orovwuje

SWR Doors and Awnings 5 star review on 18th December 2024

A Construction Services

SWR Doors and Awnings 5 star review on 25th October 2024

Mrs V Comparini

SWR Doors and Awnings 5 star review on 2nd August 2024

Mr J Rycroft

SWR Doors and Awnings 5 star review on 10th February 2023

SWR Doors and Awnings 5 star review on 16th January 2023

Mr C Edwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our first contact with SWR, was with Scott, who talked us through all the options for our garage door. There was no pressured sales talk, very relaxed. On our second visit we went through the options we required, and ordered the door a few days later. On the day of installing of the door, the installation team arrived an hour early, which suited us. In no time at all the old door was removed and new one fitted. Very efficient, clean and tidy work. Pleased with finished result. Thanks to all at SWR doors and awnings.”

Helpful Report

Posted 16 hours ago

“Our issue was dealt with quickly and and a relacement door provided. Debbie was very helpful and arranged everyhting smoothly. The fitters were on time and did a good job.”

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Posted 1 week ago

“Great service from start to finish. Great product. Delighted with the team in the show room and the updates in between ordering and delivery. Fitting team arrived when the said. Friendly and efficient professionals fitted garage doors and awnings.”

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Posted 2 weeks ago

“I am very satisfied with the service I have received from SWR. Everyone was very professional, polite and helpful. I would not hesitate to recommend SWR to anyone. Thank you”

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Posted 2 weeks ago

“The guys came on time, we're incredibly efficient and the workmanship was flawless. Very happy with the result! Now we are looking at doing the garage and patio doors...”

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Posted 2 weeks ago

“Very helpful and resolved the issue we had with our awning.”

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Posted 3 weeks ago

“Excellent service from pre-order to install, well done SWR.”

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Posted 3 weeks ago

“We love them! Very impressed with the fitting and the ease of operation. SWR are always very friendly, helpful and professional.”

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Posted 1 month ago

“The engineers who came to realign and fix my front doors, which was brought from them almost 7 years ago and not closing smoothly, were great. However, my experience with customer services had not been great. First contact in early March, spoke to a CS staff about the issues, who promised to call me back after she made contact with the supplier, nothing happened. I was away and then called CS again to explain the same issue in mid-April, fixed a date for the work to be done. I was told she would call me a week before the appointment to take payment and all the rest of it. Again, no call back, no appointment confimation at all. I called a day before, another CS staff checked and confirmed with payment made. Made a complaint there and then. The CS staff called after the event to apologise and said she was on holiday.... where is team work!! Would have given a 5 if not for the sub-standard customer service.”

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Posted 1 month ago

“Excellent work.”

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Posted 2 months ago

“I have received very good service from SWR. I am over the moon with my new Origin internal doors. The fitters were polite and helpful and the doors have been fitted very well. I would happily recommend SWR to anyone.”

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Posted 2 months ago

“Problem solved satsfactorily”

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Posted 2 months ago

“instalation of new motor for garage door . dave turned up on time did what it said on the box . nice guy. very happy.”

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Posted 2 months ago

“Very happy with the recent installation of my garage door. The fitters were both very professional, arrived on time and explained everything to me. A really good job and would thoroughly recommend.”

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Posted 3 months ago

“Excellent The end products look good and have enhanced the look of my house as well as being exceedingly practical.”

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Posted 3 months ago

“Great service! We’ve had an electric garage door from SWR since 2014 and their install and servicing has been second to none 👏👏👏👏👏”

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Posted 3 months ago

“We were very pleased with the installation of the garage door. The work seems to have been completed to a high standard, and the engineers were both friendly and helpful”

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Posted 4 months ago

“The resolution of my garage door problem was dealt with perfectly by SWR after sales staff, Amber and Anthony, in a most polite, courteous and friendly manner in resolving the issue encountered. Just brilliant.”

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Posted 4 months ago

“The work to replace French doors and side windows with a tri-fold door was completed to a high standard in an efficient and tidy manner by friendly, professional and attentive staff.”

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Posted 4 months ago

“Told I would receive instructions with my key fob after having to ring in total five times for a replacement key fob. No instructions with fob and this was so…. Overpriced!!!”

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Posted 4 months ago

Good Afternoon Ann. We appreciate your feedback & we apologise that your experience has not been a positive one on this occasion. We understand that the request is relating to a remote purchased from our spares department, and the delay of delivery was due to a manufacturer shortage of the product. We would be very keen to discuss all of the details relating to the request, so we can review how SWR can improve your experience in future. We also wanted to confirm that we have sent a digital copy of the instructions to you and we will raise this concern with the manufacturer as the instructions should have been present with the product as a standard expectation. SWR pride ourselves on our service and we apologise if you feel that our communications and quality of product has fallen below your expectations. We are happy to schedule a more convenient time to call and discuss all of the above and ensure the product is working as expected, please just let us know. Many Thanks Chris Marsh SWR

Posted 4 months ago

SWR Doors and Awnings is rated 4.9 based on 685 reviews