Super Escapes Travel Reviews

4.45 Rating 387 Reviews
F
Happiness Grade

Super Escapes Travel have a Customer Happiness Grade of F. Customers are unhappy with their refunds.

F

Refunds - Difficult

25.00%
Industry Average
So, after complaining and going through a painful ordeal we managed (after several days) to get a refund on what we had paid and we booked direct.
- Anonymous
Upon providing Super Escapes an email from the hotel confirming we would be refused entry if we arrived with children, we demanded Super Escapes refund our £1,100 deposit, which they have refused to do and are forcefully trying to place us in another hotel against our will.
- Anonymous
Upon providing Super Escapes an email from the hotel confirming we would be refused entry if we arrived with children, we demanded Super Escapes refund our £1,100 deposit, which they have refused to do and are forcefully trying to place us in another hotel against our will.
- Anonymous