Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.95

5.0 Rating 442 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

5.0

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Stock N Lock Self Storage Ltd 5 star review on 8th September 2023

Anonymous

Stock N Lock Self Storage Ltd 5 star review on 3rd January 2023

Mr Jonathan Isaacs

Stock N Lock Self Storage Ltd 5 star review on 9th February 2021

Andrew Simmons

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After more than a decade, we felt sad emptying our lockup at Stock N Lock, Worcester. OK - happy to finally find a home for all the things that didn't fit into our house and happy to enjoy all the memories those precious things held - but sad at leaving behind some of the most caring and reliable professionals we've ever encountered in a 'service industry'. We can wholly recommend Stock N Lock to anyone who needs storage space; the level of security, cleanliness, accessibility, support infrastructure and customer service is bettered only by the level of care and professionalism provided by the staff. Our grateful thanks go to Toni and her colleagues for more than a decade of service and a job very well done. Thank You All Graham, Marilyn & Thomas”

Helpful Report

Thank you, Graham, Marilyn & Thomas, for your wonderful review of Stock N Lock Self Storage Ltd. Your kind words are greatly appreciated and we are so happy that you have received such great service from the team over the last decade. Thank you for your support and we look forward to having the opportunity of serving you again in the future. From Team Stock N Lock

“All the staff have been very proffesional and patient with our changing requirements. Sophie took our booking, she explained everything very clearly and answered all our questions. This is the first time we have used storage and Sophie and the team have made this a pleasant and easy thing to do.”

Helpful Report

Thank you so much for the fantastic 5* review, Alan! We're thrilled to hear that Sophie and the team were able to assist you with such professionalism and patience. It’s wonderful that your first storage experience was made easy and pleasant. We truly appreciate your kind words and look forward to serving you again at Stock N Lock!

“From the start I had excellent service from Ryan - explained everything clearly and made it an easy choice to choose to get our storage unit. When going through the rest of the process Liz was fantastic - made everything so easy and so easy to talk to ! 10/10 customer service and great storage unit”

Helpful Report

Thank you so much for the amazing 5* review, Danielle! We're thrilled to hear that Ryan provided clear information and made your choice easy, and that Liz made the process enjoyable and effortless. Your feedback about our customer service means a lot to us. We can’t wait to welcome you back to Stock N Lock for all your storage needs!

“Excellent service from the start”

Helpful Report

Hi Paul, Thanks for the 5 star review & the kind words. The Stock N Lock Team.

“If we could give 10 stars we would! The whole team have gone above and beyond to help us with our ever changing circumstances. They have been sympathetic and helpful throughout and have always done this with a friendly "can do" attitude, nothing has been too much trouble.”

Helpful Report

Thank you so much for your incredible 5-star review! We’re absolutely thrilled to hear that our team has been able to support you through your changing circumstances with such empathy and a positive attitude. It truly is our pleasure to go above and beyond for our customers, and your kind words inspire us to keep doing our best.

“A truly amazing, friendly and helpful service. Luz and Gareth made everything so easy for me. Spotlessly clean facilities with all you could need. I highly recommend and can’t praise enough. Thank you.”

Helpful Report

Dear Valerie, Thank you so much for your amazing 5-star rating and for your kind words about Stock N Lock Self Storage Ltd. It's great to hear you received friendly and helpful service, making our customers' experience as easy as possible is always a priority. We take pride in maintaining clean facilities and ensuring that we provide all the necessary amenities you may need. It means a lot to us that you highly recommend us and we greatly appreciate your praise. Once again, thank you for taking the time to share your positive experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Best regards, The Stock N Lock Team

“Rented a unit for storing contents of house as we had a 'gap' between moving out and moving into our new house. As we were down sizing we rented a smaller unit following our move for a period of approx 6 weeks. Always found the staff very helpful whilst the facility was always spotlesss. Would have no concerns about using StockNLock again.”

Helpful Report

Dear Stephen,Thank you so much for your fantastic 5-star rating of Stock N Lock Self Storage Ltd. We really appreciate your feedback and are delighted to hear about your positive experience with us. Thank you once again for choosing StockNLock. We would be more than happy to assist you with any future storage needs you may have. Warm regards, The Stock N Lock Team

“We have used Sock N Lock at Venture Park in Worcester twice in the past decade. The facility is new, well run and spotlessly clean inside. So much so that furniture stored for 3 years barely had any dust on it.”

Helpful Report

Thank you so much for giving us 5 stars. We're so glad to hear that you have had two good storage journeys with us. Our team members put in a lot of effort with the upkeep of our stores, so we are delighted to hear that your items were found with barely any dust, even after 3 years! Thanks for choosing to store with Stock N Lock. The Stock N Lock Team

“*Friendly and helpful staff. *Easy-to-use and clean facilities. *Trolleys available *Covered loading area”

Helpful Report

Hi Michael. Thank you for taking the time in leaving us this 5* review. Your positive feedback is appreciated. The Stock N Lock Team

“I’ve just moved out of my unit after three years, all the staff I’ve met over the years have been fantastic, I’ve become friends with many of them, watching both Nick and Toni starts families it’s been a really enjoyable family, it was with a heavy heart I finally moved out, thank you all for your kindness and hospitality, it’s been a real pleasure.”

Helpful Report

Hi Lee, thank you for your lovely 5* review, I'll pass on your comments to the rest of the team. It's amazing to hear that you've had a great experience with us, you will always be welcome back in the office! We would all like to wish you the very best of luck with your future endeavours.

“Very professional team; extremely helpful, explaining the full process for access to the allocated storage unit. Very HSE aware taking time to show all fire exits/alarms in detail.”

Helpful Report

We are delighted that you have taken the time in leaving us this 5* review. It has been a pleasure to help you with your storage needs and we would like to thank you for choosing to store at Stock N Lock Self Storage

“Excellent Service, Friendly, Professional, Knowledgeable staff. Very Clean premises. Very happy with storage unit.”

Helpful Report

Hi Yvonne. What a wonderful 5* review you have left us, thank you very much. The Stock N Lock Team

“A great company to use would definitely recommend them.”

Helpful Report

Good morning Lorraine. Thank you for leaving us this 5* review, the team really appreciates your positive feedback. The Stock N Lock Team

“Never used a storage facility before but this place is amazing, the best customer service you could want, explained everything, no pressure selling and just good customer advice and service. Easy access and good terms and cost.”

Helpful Report

Good morning John, Thank you for your wonderful 5* review, it's great to see you have experienced the excellent customer service we constantly strive for. I'll pass your comments on to the team who will be over the moon to see your amazing comments.

Stock N Lock Self Storage Ltd is rated 5.0 based on 442 reviews