Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.95

5.0 Rating 441 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

5.0

Based on 441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Stock N Lock Self Storage Ltd 5 star review on 8th September 2023

Anonymous

Stock N Lock Self Storage Ltd 5 star review on 3rd January 2023

Mr Jonathan Isaacs

Stock N Lock Self Storage Ltd 5 star review on 9th February 2021

Andrew Simmons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the staff 👏 so easy to store my stuff with no problems. Thanks first all your help”

Helpful Report

Hi John, Thank you for your amazing 5-star review! We're so glad to hear that you had a great experience with our staff and found it easy to store your belongings. Your appreciation means a lot to us, and we’re here to help whenever you need it! Best wishes, Team Stock N Lock Self Storage Ltd

“Never any issues in almost 10 years of storing my things at Stock n Lock. Staff were always friendly & helpful”

Helpful Report

Thank you for your wonderful 4-star review! We're so pleased to hear that you've had a positive experience over almost 10 years with us. Our team truly appreciates your kind words about our friendly and helpful staff. Your continued trust means the world to us!

“Easy process and staff incredibly helpful.”

Helpful Report

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the process easy and our staff incredibly helpful. It’s our goal to provide a seamless experience for all our customers, and your feedback truly makes our day!

“Best customer service I've had in years. The guys in the office made me feel like the only customer and the best customer. They say you should treat every customer like a VIP and they certainly did that. Processes are excellent too - very smooth and easy. Thank you”

Helpful Report

Hi Gillian, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you felt like a VIP during your visit and found our process smooth and easy. Providing top-notch service is what we’re all about, and it’s wonderful to know we hit the mark with you. Warmest regards, Team Stock N Lock Self Storage Ltd

“Received great service from signing up to receiving my storage unit.”

Helpful Report

Hi Molly, Thank you for your fantastic 5-star review! We're so glad to hear that you received great service from start to finish. The Stock N Lock Team.

“Easy access, clean storage, friendly and efficient staff. Exactly what was needed.”

Helpful Report

Hi Andrew, Thank you for your great 4-star review! We're pleased to hear that you found our storage clean and easily accessible, as well as our staff friendly and efficient. The Stock N Lock Team.

“Moved in this Saturday, Sophie handled the booking professionally and it is a decent size of unit for the money comparing with other companies in the area.”

Helpful Report

Hi Steven, Thank you so much for your amazing 5-star review, We're delighted to hear that Sophie provided you with professional service and that you found our storage unit to be a great value. The Stock N Lock Team.

“Liz at Stonehouse Stock N Lock has been incredibly helpful from my first visit to signing the contract. The storage units are clean, dry and the security systems are robust. Highly recommended.”

Helpful Report

Thank you so much, Anne, for your wonderful 5-star review! We're thrilled to hear that Liz was incredibly helpful throughout your experience. Providing clean and secure storage is a top priority for us, and it's fantastic to know that you found our units to your satisfaction.

“Really happy with the Storage unit at Stock n Lock. We used them whist moving home and it was the best thing we did. All the staff were really friendly and helpful, especially Rebecca who we dealt with mostly.”

Helpful Report

Thank you so much Donna for taking the time to give us a lovely review, Rebecca is pleased that she delivered top notch customer service. We are always glad to help!

“Excellent service , ideal for our circumstances, friendly staff and efficient.”

Helpful Report

Thank you for your fantastic 5-star review! We're thrilled to hear that our service was ideal for your circumstances and that our friendly staff made a positive impact on your experience. Efficiency is key for us, and your kind words really motivate our team.

“I have a unit with Stock N Lock Self Storage in Worcester and over recent months I have been to the site many times to reorganise the contents. During my visits and in telephone calls I have had conversations with Hollie and Caitlin in the office. Each time they have responded promptly, politely and professionally to my questions. Both these young ladies have played a huge part in making the task a much smoother process than I was expecting. They clearly care about their work and their customers. They are a credit to their families, to Jacqui the store manager and to the company. Thank you very much.”

Helpful Report

Thank you so much for your lovely 5-star review! We're delighted to hear that Hollie and Caitlin made your experience easy and that as a team, we handled your questions in a prompt and professional manner . Their dedication to their role truly reflects our commitment to customer care. We appreciate your kind words and will pass your lovely comments on to them - I am sure they will be pleased to know that they were able to offer such great assistance to you. Team Stock N Lock

“Very good service polite helpful staff always had access when needed nice clean environment, would definitely use again if needed”

Helpful Report

Thank you for the wonderful 5* review, Marilyn! We're delighted to hear that you experienced polite and helpful service, as well as a clean environment during your time with us. It's our goal to ensure you have access whenever you need it, and we truly appreciate your kind words.

“Ryan and his team provided exemplary service from start to finish with clear information and advice, timely communication and a real commitment to serving our needs. We were well looked after at every stage and 100% trust Stock N Lock with our treasured valuables. Thank you Team Stock N Lock!”

Helpful Report

Thank you for the incredible 5-star review, Jen! We're so pleased to hear that Ryan and the team provided you with exemplary service and made the entire process smooth and reassuring. Your trust in us with your treasured valuables means a lot, and we’re always here to support your needs. Looking forward to having you back at Stock N Lock in the future!

“Extremely helpful - thank you!”

Helpful Report

Thank you for the fantastic 5-star review, Sian! We're thrilled to hear that you found our service extremely helpful. All the best for the season ahead. The Stock N Lock Team.

“Hi i would like to say that adam and Sophie have got to be the best customer service team I've ever had the pleasure of dealing with they are so knowledgeable of their business at work they put you at ease 😀 😊 Thank you adam and Sophie”

Helpful Report

Thank you so much for the glowing 5-star review, Kevin! We’re overjoyed to hear that Adam and Sophie made such a positive impression with their exceptional service. It’s fantastic to know they were able to put you at ease and share their knowledge with you. Your appreciation means the world to us, and we can’t wait to welcome you back to Stock N Lock in the future!

“A great service from start to finish. Staff were very friendly and helpful throughout with any questions and choosing the correct locker. Should i need to i will definately use them again and would recommend to anyone.”

Helpful Report

Thank you for the wonderful 5-star review, Stephen! We're delighted to hear that our team provided you with friendly and helpful service throughout your experience. It's great to know you felt supported while choosing the right storage room. Your recommendation is really important to us, and we look forward to assisting you again at Stock N Lock!

“A very good experience. I had already reserved a unit, so this visit was to sign up and take possession. Sophie went through the procedure, explaining each form and its purpose. She took me up to the unit so I could confirm the size was suitable and walked me through the keycode procedure. At each stage she made sure that I understood and did I have any questions. the whole process was friendly and relaxed, thank you.”

Helpful Report

Thank you for the wonderful 5* review! We're so glad to hear that your experience with Sophie was friendly and informative. It's great to know she helped make the process relaxed and ensured you felt comfortable with everything. Your kind words mean a lot to us, and we can’t wait to assist you again at Stock N Lock!

“All the staff have been very proffesional and patient with our changing requirements. Sophie took our booking, she explained everything very clearly and answered all our questions. This is the first time we have used storage and Sophie and the team have made this a pleasant and easy thing to do.”

Helpful Report

Thank you so much for the fantastic 5* review, Alan! We're thrilled to hear that Sophie and the team were able to assist you with such professionalism and patience. It’s wonderful that your first storage experience was made easy and pleasant. We truly appreciate your kind words and look forward to serving you again at Stock N Lock!

“From the start I had excellent service from Ryan - explained everything clearly and made it an easy choice to choose to get our storage unit. When going through the rest of the process Liz was fantastic - made everything so easy and so easy to talk to ! 10/10 customer service and great storage unit”

Helpful Report

Thank you so much for the amazing 5* review, Danielle! We're thrilled to hear that Ryan provided clear information and made your choice easy, and that Liz made the process enjoyable and effortless. Your feedback about our customer service means a lot to us. We can’t wait to welcome you back to Stock N Lock for all your storage needs!

“Great service, lovely staff and competetive prices. Units are easily accessible!”

Helpful Report

Thank you for the fantastic 5* review, Mr! We’re delighted to hear that you had a great experience with our service and staff, and that you found our prices competitive. Accessibility is important to us, and it’s wonderful to know that our units met your expectations. We appreciate your feedback and look forward to serving you again at Stock N Lock!

Stock N Lock Self Storage Ltd is rated 5.0 based on 441 reviews