Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.94

4.9 Rating 453 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

4.9

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Stock N Lock Self Storage Ltd 5 star review on 8th September 2023

Anonymous

Stock N Lock Self Storage Ltd 5 star review on 3rd January 2023

Mr Jonathan Isaacs

Stock N Lock Self Storage Ltd 5 star review on 9th February 2021

Andrew Simmons

Anonymous

Anonymous // 01/01/2019

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“The service was very helpful and customer service was great easy access thanks”

Helpful Report

Thank you Mark, we appreciate your review and hope you enjoy your new home on wheels. We are always here to help!

“Well run, very secure, aways clean and tidy. Good out of hours access. Staff always professional and friendly. I would not hesitate to recommend or to use again in the future.”

Helpful Report

Thank you so much, David, for taking taking the time to post such a positive review. We'll make sure that the team at Worcester South have your kind words passed on to them.

“The team have been absolutely amazing. Beccy has made a stressful situation into a calm easy process. L&S are knowledgeable, polite and a great bunch. The unit feels safe, secure, clean and very easy to use. Would recommend L&S ten times over and AJ Removals.”

Helpful Report

Thank you for taking the time to leave a positive review, Jenny. We really appreciate your feedback, and it's lovely to read such kind words. We'll make sure that your feedback is passed on to Beckie and also to the team at AJ's Removals.

“Although I am new, I would like to say how clean the whole place is. The staff are excellent and full of knowledge about the lockers and also very helpful with information etc making instructions easy to follow. Overall very professional and impressive for the building and the staff”

Helpful Report

Thank you for your wonderful review! We're thrilled to hear that you found our facility clean and our staff knowledgeable and helpful. Your kind words about our professionalism mean a lot to us, and we're here to assist you whenever you need. Warm regards, Team Stock N Lock Self Storage Ltd

“Stock N Lock is a great company and the staff we dealt with at the Lower Wick branch in Worcester were delightful. Keep up the good work and thank you.”

Helpful Report

Thank you for your kind words, Mary. It gives us great pleasure to hear such positive things from our customers. The team here at Weir Lane, Worcester were really happy to receive your feedback.

“Excellent service and facilities. Staff are super friendly and efficient, too. Very impressed with the whole procedure and Becky who set it all up.”

Helpful Report

Thank you for taking the time to leave a positive review, Judith. Becky is always pleased to assist and sincerely appreciates your kind words. We hope you have an enjoyable stay at Stock N Lock Self Storage Kidderminster.

“Excellent service from very friendly and helpful staff.”

Helpful Report

Hi Keith, Thank you for your excellent 5-star review! We're delighted to hear that our staff provided you with friendly and helpful service. Your satisfaction is our top priority, and we truly appreciate your feedback! Best wishes, Team Stock N Lock Self Storage Ltd

“No issues, easy to access even out of reception hours. Helpful staff when required. Very secure even for a lone person.”

Helpful Report

Hi Ms, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found the access convenient and our staff helpful. Your sense of security is crucial to us, and we’re glad we could provide that for you! Warm regards, Team Stock N Lock Self Storage Ltd

“I agreed by telephone an upgrade to a larger unit at the Venture Park site in Worcester. I went there today to move my stuff to the larger unit, only to be told they’d given it to someone else. Really unprofessional, and not a word of apology. Useless. I’m moving my stuff to Storage King”

Helpful Report

Hi Simon, Thank you for taking the time to leave a review and share your feedback. I can only apologise for any miscommunication that has occurred as we did not have a booking under your name. We have given you a call to resolve this matter as we have just had a unit of the size required come available in the last 20 minutes, so I am hoping we can get this sorted for you. Again, apologies for any confusion caused and hopefully we can resolve this as soon as possible. Kind regards, The Stock N Lock Team

“Very helpful staff. The building is clean, as are the toilets and the storage units.”

Helpful Report

Hi Louisa, Thank you for your wonderful 5-star review! We’re thrilled to hear that our staff was helpful and that you found our building and units clean. Keeping everything in top shape for our customers is our goal, and your feedback confirms we're on the right track!

“Absolutely fabulous service for anyone that is looking to store their possessions until they need them. you have access to the unit from early morning till late evening and at weekend. The staff there are very helpful, friendly and informative. Thank you all for making our experience an enjoyable one.”

Helpful Report

Hi Antonia, Thank you so much for your fabulous 5-star review! We're thrilled to hear that you found our service accommodating and our team helpful and friendly. Your satisfaction is our priority, and it’s wonderful to know we made your storage experience enjoyable! Kind Regards, Team Stock N Lock Self Storage Ltd

“Very friendly, easy to use service”

Helpful Report

Thank you for your fantastic 5-star review! We're delighted to hear that you found our service friendly and easy to use. Your satisfaction is our top priority, and we appreciate your kind words! Kind Regards, Team Stock N Lock Self Storage Ltd

“Great service from the staff 👏 so easy to store my stuff with no problems. Thanks first all your help”

Helpful Report

Hi John, Thank you for your amazing 5-star review! We're so glad to hear that you had a great experience with our staff and found it easy to store your belongings. Your appreciation means a lot to us, and we’re here to help whenever you need it! Best wishes, Team Stock N Lock Self Storage Ltd

“Never any issues in almost 10 years of storing my things at Stock n Lock. Staff were always friendly & helpful”

Helpful Report

Thank you for your wonderful 4-star review! We're so pleased to hear that you've had a positive experience over almost 10 years with us. Our team truly appreciates your kind words about our friendly and helpful staff. Your continued trust means the world to us!

“Easy process and staff incredibly helpful.”

Helpful Report

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the process easy and our staff incredibly helpful. It’s our goal to provide a seamless experience for all our customers, and your feedback truly makes our day!

“Best customer service I've had in years. The guys in the office made me feel like the only customer and the best customer. They say you should treat every customer like a VIP and they certainly did that. Processes are excellent too - very smooth and easy. Thank you”

Helpful Report

Hi Gillian, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you felt like a VIP during your visit and found our process smooth and easy. Providing top-notch service is what we’re all about, and it’s wonderful to know we hit the mark with you. Warmest regards, Team Stock N Lock Self Storage Ltd

“Received great service from signing up to receiving my storage unit.”

Helpful Report

Hi Molly, Thank you for your fantastic 5-star review! We're so glad to hear that you received great service from start to finish. The Stock N Lock Team.

“Easy access, clean storage, friendly and efficient staff. Exactly what was needed.”

Helpful Report

Hi Andrew, Thank you for your great 4-star review! We're pleased to hear that you found our storage clean and easily accessible, as well as our staff friendly and efficient. The Stock N Lock Team.

“Moved in this Saturday, Sophie handled the booking professionally and it is a decent size of unit for the money comparing with other companies in the area.”

Helpful Report

Hi Steven, Thank you so much for your amazing 5-star review, We're delighted to hear that Sophie provided you with professional service and that you found our storage unit to be a great value. The Stock N Lock Team.

“Liz at Stonehouse Stock N Lock has been incredibly helpful from my first visit to signing the contract. The storage units are clean, dry and the security systems are robust. Highly recommended.”

Helpful Report

Thank you so much, Anne, for your wonderful 5-star review! We're thrilled to hear that Liz was incredibly helpful throughout your experience. Providing clean and secure storage is a top priority for us, and it's fantastic to know that you found our units to your satisfaction.

Stock N Lock Self Storage Ltd is rated 4.9 based on 453 reviews