Standby Self Storage Reviews

4.8 Rating 194 Reviews
98 %
of reviewers recommend Standby Self Storage
4.8
Based on 194 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0208 398 3070

Email:

sales@standbyselfstorage.co.uk

Location:

4 Island Farm Avanue,
West Molesey
West Sussex
KT8 2UZ

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Anonymous
Anonymous  // 01/01/2019
Great service and always willing to help.
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Posted 3 months ago
Really useful as you can get access 24 hours a day, 7 days a week
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Posted 3 months ago
Have been with Standby Self Storage for almost 10 years and have always had a great working relationship with them. always open to discuss things and help when needed to support our Community not for profit initiative for Woods for Learning
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Posted 3 months ago
Easy to use and the staff are very friendly along with being very helpful, I have bneen using the Horsham storage unit from almost the first day that they opened
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Posted 3 months ago
Opening hours
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Posted 3 months ago
first of all not sure how to start . i have 8 units at Aylesbury site . i am glad to be a customer there . the site always clean and kept to a high level . Steve is a wonderful person to look after the site . always there to help whenever you needs him , even i had to call him sometimes after his working shifts but is still polite and willing to help you . if you raise any concers they deal with them quickly however not much to raise in my 2 years costumer there. toilets always to a high standards. i am given 5 star even the site would desrve 10.
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Posted 4 months ago
Very impressed with the storage system that we had with Standby Self Storage due to new house not being colmpleted before our move out date. Storage was very clean and tidy, felt very secure, easy to find and gentleman was very helpful and agreed to not charge me a full month at the end as i only needed it for 10 days. Would totally recommend
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Posted 4 months ago
Standby Self Storage is providing me with a MailBox which I can access at any time. The setup process was easy and administrated by helpful and friendly staff.
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Posted 4 months ago
Very professional and easy to work with. The process is automated with constant updates and directions. The fact that the facility is available 24hrs with personal access codes is a great advantage. So many other places have limited times, especially at weekends, which is when I mostly attend. I highly recommend Standby
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Posted 5 months ago
Great lock-up, clean, easy to access, safe and value for money. Would happily use again.
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Posted 5 months ago
The best and safest storage I have used so far. The staff are so considerate and helpful. They will do their best to make a storage available to you at the last minute. Especially a lady called Sue among the staff, she will go to any lengths to make customers feel comfortable and at home. Their site In Reigate is fully equipped with electricity in the storages and a brand new toilet on site. I will always use Standby Self storage. Please keep up the good work.
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Posted 7 months ago
Excellent customer service. Helped me through the booking process and the mechanics of the unit. Everyone in the team was helpful.
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Posted 7 months ago
24 hr storage! Friendly staff! Professionalism is amazing!
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Posted 7 months ago
the place is safe, clean and the staff is very friendly and helpful
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Posted 7 months ago
Fantastic facility secure and quiet. Toilets drinks machine, exactly what I wanted
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Posted 7 months ago
This is our first time using self storage service and Standby Self Storage is brilliant very easy to use Great big container with electricity is watch we need to store out house content before we collect the key to our new home So we will highly recommend
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Posted 9 months ago
Superb service from start friendly people to talk to, well pleased Thank you standby
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Posted 9 months ago
The service it’s quick and easy, nice storage secure, can feel good to leave my stuff there.
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Posted 9 months ago
Very good advice and replies to questions and queries. Easy and straightforward booking and good storage size availability. Highly recommended.
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Posted 11 months ago
Great on boarding service, facilities are excellent and the area well kept. Very happy and highly recommeneded
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Posted 11 months ago
Standby Self Storage is rated 4.8 based on 194 reviews