"I ordered the item on a Monday morning, the item arrived 08:30 on Tuesday, along with email instructions a few hours earlier. The instructions were very clear, the product does exactly what Spy Equipment said it would. An example of outstanding customer service, thank you."
"Great company great products they always make sure you get what you want and not what they want to sell you. Great after sales service as well it's second to non."
"Great selection of products and what I got was top drawer in regards to quality and ease of use. Just a shame I missed the first delivery attempt and had to wait for a redelivery the next day.
My advice is that if you opt for the next day free delivery service then there is no guarantee on time when the parcel will come. So unless you are around all day then go for the option of morning or early morning paid delivery service."
"I bought one of the products on this page, and delivery was super fast. I was kept up to date all the way through. After a while the product had re formatted, so when I emailed to let them know, they were very quick with their response. I sent it back, and they fixed the issue quickly. I was kept updated through the process, and they sent the product back quickly. Thank you!"
"I have ordered 2 items at separate times delivery has been next day by courier ,excellent service,items worked well
Recently had to send one item back because I inserted a sims card in wrongly due to my age!!!
Luckily spy equipment saved the day and all devises are working well
Excellent service,good back up over the telephone if you have a problem
Thank you"
Thank you Margaret for this. It was nice that we were able to get your issues sorted in an efficient manner. The support team have been advised of your positive review.
Thanks for the nice feedback. Now that we have changed over to DHL our delivery service has certainly improved especially for customers located outside the UK.
"Spy Equipment UK provide a very fast and responsive delivery service and deal with product enquiries and questions very effectively. I wish all suppliers had a similar approach to customer service."
"I have now purchased a number of products from Spy Equipment UK and have always found that each one is of high quality. Delivery is always very swift and the instructions are well written and easy to understand. If I have got stuck with something then l have been able to get quick answers over the phone. Excellent all round!"
"Wow the selection of equipment these guys have is amazing and they really talk you through how the item works. Delivery is super fast and they even email you videos to show how to set it up"
"I am very impressed with the quality of the product I purchased, and really like that you make the product yourselves. Very helpful staff. Received next day as promised. Will definitely purchase from you again if the need arises."
"I needed and in car recorder and had struggled to find something suitable that had enough battery life and was inconspicuous. The Enduro was exactly what I needed and worked better than I had ever imagined. The results helped my situation immensely. Excellent advice by Terri on the phone, next day discete delivery and clear, easy to understand instructions all added up to a an all round great experience."
The Spy Equipment UK team are thrilled that you liked our product so much and are happy that you had a good experience buying from us. Terri has been informed of your nice comment about her.
"Fantastic range of products that include many manufactured by this companyy. I chose one if their products and it did exactly as described anf helped to solve my situation. Plain packaging and fsst delivery all added to the experience."
"Knowledgeable staff and helpful advice followed by swift delivery together with a great little spy bug all add up to me wanting to recommend this company. I jave already had some outst results. Well worth the money!"
"The whole experience has been an extremely positive one from start to finish. Order arrived the next morning, beautifully packaged, instructions sent by email were easy to understand and the recorders I purchased have excellent audio quality and performance exactly as I had hoped. Excellent all round!"
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