“Although I decided not to keep the item I had ordered, the Customer Service I experienced was exceptional. My questions were addressed in a timely manner and with a personal touch, rather than automated.”
“Unfortunelly the collar did not fit my dog and the team was very quick to answer and solve my problem. Definitely checking again when I need another produt.”
“Great product, brilliantly made, beautifully packaged, speedily delivered. Plastic free delivery. Far better value than my previous similar item. Highly recommend.”
“Spoilt for choice with the selection of items available. Sparkly Tails were quick to answer my questions before purchasing and even threw in some treatos for my dog.
For me, buying sustainable products from UK stockists, which are high-quality AND beautiful is a no brainier.”
“We have placed three orders with Sparkly Tails, and we really appreciate their excellent customer service and support. Thank you for your commitment to quality!”
“Excellent choice of various types of dog toys from plush teddies for our labradors and non destructive ones for our Jug. Well priced and delivered very promptly, the package was inspected thoroughly by all three dogs, but it has been put away till Christmas. Many thanks, much better than buying the random toys in a supermarket, well done.”
“Arrived promptly. One of the items was out of stock but arriving the following day, great communication offering to send with a substitute or wait the one day - love having the option whensomething like that happens. Arrived promptly, well packaged, and even had a little gift treat that our dog really enjoyed.”
