The Spa Bath Company Reviews

Name: The Spa Bath Company
Address: 75 Albany Road, Redruth, Cornwall
Rating: 4.78

4.8 Rating 917 Reviews

97 %

of reviewers recommend The Spa Bath Company

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About The Spa Bath Company:

The Spa Bath Company is a specialist UK retailer of whirlpool, spa, shower and walk-in baths, based in Treforest, South Wales. We've been supplying whirlpool baths across the UK since 2003. Our baths are made in the UK by Trojan and Beaufort, with the whirlpool systems fitted at the factory in Wales, and every bath comes with a 3-year warranty. Visit our showroom to see the baths in person, or shop the full range at spabaths.co.

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The Spa Bath Company 5 star review on 24th November 2021

Rizwan D

The Spa Bath Company 4 star review on 13th October 2021

Jeremy M

The Spa Bath Company 5 star review on 5th September 2021

Jenny B

The Spa Bath Company 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

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“Amazing service! and the bath is incredible thankyou so much.”

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Hi Paul, Thank you for your review. Glad you like your new whirlpool bath.

“Great customer service and delivery time was spot on. Unfortunately still waiting on fitting so cant comment on how good the bath is but will update in due course.”

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“Good bath.”

The Spa Bath Company 3 star review on 15th September 2019

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“Excellent service, order went very smoothly, great communication. Bath arrived on the date given at time of order.”

The Spa Bath Company 5 star review on 15th September 2019

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“Cutomer support very good all my questions replied to quickly which enabled me to get the Bath I required . Malcolm”

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“The bath was easy to order and was delivered on time. It came protected and packaged very well. The installation was very easy and looks great.”

The Spa Bath Company 5 star review on 14th September 2019

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“Excellent service from the first call to check on delivery dates and options up until delivery. The bath is great and I would 100% recommend.”

The Spa Bath Company 5 star review on 10th September 2019

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“i bought a whirlpool bath from the bath shop and im very happy with it can relax nw sometimes and the jacusi is very good for my back after a hard days work, would recomend there baths as there good quality, regards larry”

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“Bath arrived well packaged and undamaged .however there was some confusion on ebay and your online sight which created a little bit of panic. After a couple of phone calls to your helpful staff every thing got sorted out. Bath is now installed and operating OK .thankyou”

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“Very pleased with the bath. Although I cannot stress enough how important it is to check your goods before accepting delivery as the drivers just shove their delivery notes in your face as soon as their on your drive .”

The Spa Bath Company 4 star review on 24th August 2019

Helpful Report

Hi Rich, Thanks for your feedback, I'll pass your comments to the delivery depot that covers your area. We hope you enjoy your new bath.

“Lovely bath which arrived on time. Great advice and help given over the phone by customer services. Would highly recommend”

The Spa Bath Company 5 star review on 8th August 2019

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“Very good value for money and delivered promptly”

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“The bath looks good and also it does what it says on the tin. The jets have adjustable power settings which is very useful.”

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“Very helpful lady , did have a problem with delivery they expected me to be available for delivery less than 48hrs notice , l couldn’t get time off that quickly from work explained this and the lady said well they will deliver on this day regardless of me being there.p and then started threatening that l had signed a contract which funny enough they had been sending me several emails asking for the signed contract as they hasn’t received this even though l sent it 3 times, this is why l didn’t book the day off!! obviously l was upset with this so l spoke to the manager, this lady was more understanding and booked the delivery for a day later when l could get the day off , just a shame l had to speak to a manager for someone to treat this reasonably!! Can’t comment on bath yet as not installed, hopefully will be pleased once fitted.”

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“We had an initial glitch with the delivery date of the order that threatened to cause big delays with our bathroom remodel. But once I brought it to their attention, the folks at Whirlpool Bath put the pedal to the metal and rushed production on our bath. Overall, we are quite please with the product and glad we took the advice of their sales rep to upgrade to the sturdier model. I would definitely recommend this company and use them again.”

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“Wrote 5* review with promise of two bottles of salts if include picture never received them ......”

The Spa Bath Company 1 star review on 12th July 2019

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“Fantastic customer service. Received a phone call within minutes of placing online order confirming it and arranging a delivery date, which I was able to do for a month in advance on the day of my choice. Easy to get hold of and very friendly. Fabulous bath with light and very competitive prices. Thank you”

The Spa Bath Company 5 star review on 11th July 2019

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“Best buy ever,quality and excellent customer service, would recommend highly”

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“Very professional I ordered online with a degree of nervousness . After placing order had a call with the team allowing the bath to be configured to my bathroom. Delivered on time and works really well”

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“Great delivery time, safely wrapped and delivered on pallet, excelent customer service - phone call before despatch to make sure the measurements and accesories are right. Very pleased with bathtube, works well”

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Thank you Helena, your bathroom is looking fantastic.

The Spa Bath Company is rated 4.8 based on 917 reviews