The Spa Bath Company Reviews

Name: The Spa Bath Company
Address: 75 Albany Road, Redruth, Cornwall
Rating: 4.78

4.8 Rating 917 Reviews

97 %

of reviewers recommend The Spa Bath Company

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About The Spa Bath Company:

The Spa Bath Company is a specialist UK retailer of whirlpool, spa, shower and walk-in baths, based in Treforest, South Wales. We've been supplying whirlpool baths across the UK since 2003. Our baths are made in the UK by Trojan and Beaufort, with the whirlpool systems fitted at the factory in Wales, and every bath comes with a 3-year warranty. Visit our showroom to see the baths in person, or shop the full range at spabaths.co.

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The Spa Bath Company 5 star review on 24th November 2021

Rizwan D

The Spa Bath Company 4 star review on 13th October 2021

Jeremy M

The Spa Bath Company 5 star review on 5th September 2021

Jenny B

The Spa Bath Company 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

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“Very good product - could have done with more info about panelling for the side of the bath. There is a lot of intricate pipe work and cable that sticks out from the side more than the overhang for the lip of the bath. My plumber was able to devise a suitable side panel but that + installation bumps up the cost. I know each bath may fitted into unique situations but maybe a solution could be found for this”

The Spa Bath Company 4 star review on 30th March 2021

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“Really pleased with the product and service !!”

The Spa Bath Company 5 star review on 29th March 2021

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“Gorgeous bath and great customer service delivery as promised even though we were locked down and the company had to close as hit a case of COVID.”

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“Very helpful company and satisfying service. Working hard through these challenging times. Love our new bath. Reliable dealt wit( my queries. Highly recommended.”

The Spa Bath Company 5 star review on 24th March 2021

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“We ordered the bath in November due to covid and other things the bath got delayed but I was kept up-to-date. The bath is fantastthe 17jet L shaped bath seems really good quality. The wife loves it now we managed to get it fitted. Bath panel was received damaged contacted the company who organised a replacement can't fault them. Thanks”

The Spa Bath Company 5 star review on 23rd March 2021

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Thank you for the lovely review and pictures. Look great!

“Very happy with the service and the bath is excellent. All online ordering straight forward and easy read the reviews before purchase and not disappointed.”

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Looking awesome Brian. Very impressive.

“Very happy with new bath. Only one issue,one of the pipes was kinked so had to put a jubilee clip on it to keep it straight. Otherwise easy to install.”

The Spa Bath Company 4 star review on 17th March 2021

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Hi, Thank you for your review. Your bathroom is looking great!

“We purchased our whirlpool bath during the pandemic restrictions, and were somewhat nervous about buying a bath without seeing it in a showroom or seeing a demo. The reviews were very good, and the ordering process was a dream, even down to being asked which position we needed the buttons in, to fit in with our shower screen. The bath arrived very well packaged on a pallet, and was easy for 2 people to carry into the house. Following the installation instructions we connected to the mains via a 25A CCB, filled the bath and turned it on. Everything worked perfectly and the effect was great. Overall a great addition to our bathroom, and bath time is a relaxing and soothing experience. The pump is a lot quieter than we expected. Cannot fault the service and support from this company at all, if you are thinking of purchasing a whirlpool bath then you can buy with peace of mind that everything is taken care of.”

The Spa Bath Company 5 star review on 16th March 2021

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“Wow! The customer service was great from start to finish. The bath is just fantastic and I cannot praise the company highly enough”

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Hi Thank you for your review, looking great.

“Great service”

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“I am really happy with the quality of the bath tub and everything seems to be working as it should with no issues. Communication was excellent also. I would definitely recommend them Thanks”

The Spa Bath Company 5 star review on 15th March 2021

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“Purchased a full jacuzzi bath and a pop up waste. On delivery, only the bath arrived. We had to get our installer to purchase a waste so that the bath could be fitted and completed. Have emailed whirlpool and the suppliers for a refund of the pop up waste back in Februay, but have not received a response from either company. This is the 2nd bath I have ordered from them due to insurance reasons. Do not remember having problems with the first one”

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Hi Keith Thank you for your review. Apologies, unsure why that refund hadn't been processed. Carly has refunded it this morning.

“Great bath at a great price! Good communication throughout the transaction. I can recommend them wholeheartedly”

The Spa Bath Company 5 star review on 14th March 2021

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“Easy website, good prices and selection 9f products, helpful staff, Ordered my bath online ,as stated the bath shop would be in touch regarding order which they did, kept me up to speed with my order. Would recommend, the spa bath we ordered is great , would order again.”

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“My whirlpool bath has been amazing. From start to finish the process was professional, friendly, responded to any questions & delivery was on time. I added additional items after I placed my order which they accommodated with no problems. I communicated via phone & email and the service was the same. Would definitely buy from again. Thank you so much for the great customer service.”

The Spa Bath Company 5 star review on 11th March 2021

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“Delivered on time. Unable to install yet due to lockdown”

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“Excellent baths, this is the second one we have supplied and installed for a customer, good price, good quality, will have more in the future.”

The Spa Bath Company 5 star review on 9th March 2021

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“Incredible bath. Every evening I have a real Spa in my bathroom ❤ the best whirlpool bath ever ❤ highly recommended ❤ Monica”

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“Loving my gorgeous new bath it’s totally relaxing and just amazing”

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“What an excellent service! Ordered during lockdown having done research online and a phone call to confirm a small detail. Arrived on the promised day. Easy to fit ( I did fit the bath it replaced) My wife says its the best thing we have ever bought! ( she suffers with fibromyalgia) get yourself one they are fab!”

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Thank you Kevin, so pleased to hear that your wife is getting a benefit from the bath.

The Spa Bath Company is rated 4.8 based on 917 reviews