South East Timber & Damp Limited Reviews

Name: South East Timber & Damp Limited
Address: Counter Farm, Brook Street, Woodchurch, Ashford, Kent
Rating: 5.00

5.0 Rating 48 Reviews

100 %

of reviewers recommend South East Timber & Damp Limited

Company Reviews

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5.0

Based on 48 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

About South East Timber & Damp Limited:

A company that is transparent ensuring you know who you are dealing with at every stage of the process, we want to remove the pain of dealing with damp and rot. We really value your time and focus on getting things done right first time.

Visit Website

Phone:

01732 884535

Email:

enquiries@timberanddamp.co.uk

Location:

Counter Farm,
Brook Street, Woodchurch,
Ashford
Kent
TN26 3SP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank you enough for the standard of work the men have just carried out on the damp problem encountered in my house. They were the most helpful in all aspects of the work and the clearing up of all the rubbish. The cost of the whole job was well within my budget and I would thoroughly recommend your company to anyone else.”

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Posted 1 month ago

Thank you so much for your lovely review. We really appreciate your kind words and are so pleased to hear that you were happy with the standard of work carried out in your home. It’s great to know that the team were helpful throughout, took care with the clearing up, and that the work was completed within your budget. We always aim to provide a high standard of service from start to finish, so your feedback means a great deal to us. Thank you again for taking the time to recommend our company — it is truly appreciated. Annabelle & Dean

Posted 1 month ago

“Very happy with the work undertaken. Considerate and friendly people who did it.”

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Posted 1 month ago

Thank you for your kind review. We’re so pleased to hear you were very happy with the work undertaken. It’s also lovely to know that our team were considerate and friendly throughout. We really appreciate you taking the time to share your feedback. Kind regards, Annabelle & Dean

Posted 1 month ago

“Very professional detailed survey setting out the problem and subsequent treatment. Work carried out quickly and efficiently and on time. The guys were quiet , tidy and more than helpful, going beyond all expectations. Would highly recommend this company for damp remmedial works.”

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Posted 2 months ago

Thank you so much for taking the time to leave such a kind review. We’re really pleased you found the survey clear and detailed, Dean always aims to properly explain what’s happening and why, so our clients feel fully informed before any work begins. It’s also great to hear the team carried out the works efficiently and kept everything tidy. We know having remedial work done in your property can feel disruptive, so we always try to make the process as smooth and respectful as possible. Your recommendation genuinely means a lot to our small family business, thank you again. Kind regards, Annabelle & Dean South East Timber & Damp

Posted 2 months ago

“From the outset Dean and his team were helpful informative and efficient. The work was carried out quickly and to a very high standard by Kieran, Ryan and Gerry. Can't praise them more. Job done. V Very happy.”

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Posted 3 years ago

“This firm are fantastic! Their knowledge and ability to fix damp problems is absolutely great. They have saved me twice now with different problems. Their guarantee is also insurance backed.”

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Posted 3 years ago

“From my initial call to the office with a very professional & positive approach to engaging Dean to complete our survey - having explored 3 other competitive businesses - I engaged SET&D Ltd without hesitation sending this would be the best possible fit to ensure a professional & fair job was done. I have already recommended the company to two friends as they have gone above & beyond from the onset. I would recommend this outstanding company without hesitation. Furthermore No work has been advised to be done which has been an added bonus.”

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Posted 3 years ago

“Amazing team. From the quote to completion. The work was carried out so professionally, by a knowledgeable, hard working and friendly team. They went above and beyond. We are so grateful that we found them.”

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Posted 4 years ago

“Very friendly and a helpful service, the team worked very well on our house Clean and tidy work from the guys . Would recommend them .”

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Posted 4 years ago

“Dean Webster and his friendly and professional team are outstanding and I would recommend them without hesitation as they will go the extra mile to make sure their Client is happy!”

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Posted 4 years ago

“Thanks so much to SE Timber and Damp. All the staff in the office and the surveyor himself. Gave me great advice and helped me so much with my house purchase. wouldn't hesitate to use these guys again. Thanks!”

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Posted 5 years ago

“We have recently had work done using South East Timber and Damp and could not be happier with the whole experience from start to finish. From the first phone contact, speaking to their lovely, friendly and helpful staff who organised the survey and consequent work right through to their team of technicians who turned up and got the job done fast and efficiently. The technicians were also so nice and friendly, leaving their work space clean and tidy at the end of the day and just getting on with the job in hand. We are more than happy with the work carried out and couldn't recommend this great company highly enough.”

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Posted 5 years ago

“Excellent service with really professional report prepared with no delays.”

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Posted 5 years ago

“I used Dean and the team at SETD 10 years ago and was extremely pleased with the work and the way they delivered. We are now moving and had need to consult the team again. The service was still prompt, complete and profesional. SETD will always be my first call for all areas of their expertise”

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Posted 5 years ago

“I am very happy to have commissioned this company to investigate our damp issue and have no hesitation in recommending them. From making an initial enquiry to Dean visiting our home and reporting back to us, the process was swift and stress-free. There was none of the hard sell tactics employed by some companies - we were just given very good advice on damage limitation and restoration. First rate company.”

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Posted 5 years ago

“I heard of Timber and Damp from a recommendation made by another local company. When I spoke with Tracey and explained the job, she managed to get me an appointment within a few days, which was much appreciated. The property is listed and built in the late 1700’s, and I am new to timber framed properties. Dean inspected the areas of concern and gave some sound advice with no hard selling, he also explained in detail future maintenance and treatment for the areas of concern with me and was happy to answer any questions. What started with me dreading the visit and thoughts of a vanishing bank balance, ended with Dean’s reassurance and a better understanding of how to look after and preserve this lovely cottage. Thank you all”

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Posted 5 years ago

“Thank you for the time and advise given to me when contacting you. I had no knowledge or clear understanding the associated damp issues. You gave really clear steps and advise and helpful steps to take first before your chargeable callout. I will not hesitate calling if the damp persists as I feel from our conversation you are a trustworthy company. Thank you again. Helen D”

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Posted 6 years ago

“I would not hesitate to recommend this company. The level of expertise and knowledge is vast and comforting. All of the staff are professional and have a great work ethic. I have had cellar tanking, woodworm treatment, damp issues all resolved in my home and outbuildings. They do not shy away from aftercare and assistance which means they are confident in the quality of their work - this is rare.”

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Posted 6 years ago

“I am so happy that I decided to contact S.E Timber & Damp for my damp problem. Everyone was so friendly and the work was carried out very professionally, with a minimum of fuss. I would not hesitate in recommending Dean and his team”

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Posted 6 years ago

“Highly recommend SE Damp and Timber, they carried out works at my victorian cottage to rectify the rising damp issue. Snapshot survey undertaken by Dean who was knowledgable and friendly - as are the whole team. Works were carried out shortly afterwards. Damp issues in your property can seem daunting but this company put my mind at ease with their knowledge and expertise.”

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Posted 6 years ago

“Our neighbour recommended Dean and Annabelle's team without hesitation. Dean is a very experienced professional. He carefully explained everything that needed to be done, and why. His estimate was detailed. They were professional, personable, hard working and REALLY neat and clean - the office staff were also fantastic. It has been about a month since the work was done and it all looks perfect - we will report back if we have any issues, but we seriously doubt that we will. Dean also saved us a lot of unnecessary expenditure suggested by an "independent" damp surveyor. Next time we will go straight to Dean!”

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Posted 6 years ago

South East Timber & Damp Limited is rated 5.0 based on 48 reviews