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Skinsider.co.uk Reviews

4.8 Rating 213 Reviews
98 %
of reviewers recommend Skinsider.co.uk
4.8
Based on 213 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
2 - 3 Hours

Write Your review

Skinsider.co.uk 4 star review on 20th May 2025
Anonymous
Skinsider.co.uk 4 star review on 24th March 2025
Tia J
Skinsider.co.uk 4 star review on 24th March 2025
Tia J
Skinsider.co.uk 5 star review on 16th March 2025
Anonymous
Skinsider.co.uk 4 star review on 16th March 2025
Anonymous
Skinsider.co.uk 5 star review on 16th March 2025
Anonymous
Skinsider.co.uk 3 star review on 7th March 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I still haven’t received my products yet, it’s been a week!!!
Helpful Report
Posted 1 year ago
We are sorry to hear that you have concerns about your delivery. It appears we have no records of you contacting us before posting this review. Tracking details indicate the parcel was delivered on the 30th of May. Our team has sent you the delivery details. If you require any further assistance, please respond to our Customer Team's email. The Skinsider Team
Posted 1 year ago
Didn’t resolve the issue with delivery and refund. They take so long to respond
Helpful Report
Posted 1 year ago
Anonymous, Thank you for your review. We acknowledge your claim regarding a missing parcel. Despite your original parcel being successfully delivered, we offered you a replacement, which you accepted. However, you subsequently attempted to return the replacement for a cash refund under the original parcel number. As previously mentioned, this action is against our policy, as the replacement was offered to resolve this matter amicably and is not subject to return. We ensured that any queries were addressed in a timely manner. The timeframe provided in our correspondence aimed to manage your expectations and has not been exceeded. Please note that we rely on responses from external companies for resolution. Additional information was sent to you via direct message in response to your review and the latest query. We are sorry to hear that you have not found this satisfactory. Thank you, Skinsider
Posted 1 year ago
I haven’t received the item I purchased a week ago
Helpful Report
Posted 1 year ago
Hello Joshua, We are surprised to see your one-star review. The parcel could not be delivered due to incomplete shipping details. The address you provided was missing a house number. You have confirmed this. Please kindly note that we rely on our customers to ensure the accuracy of shipping details and instructions. We have sent you one more email so please respond to it directly as otherwise we will not be able to assist you. Thank you, Skinsider
Posted 1 year ago
Skinsider.co.uk is rated 4.8 based on 213 reviews