“Whoa - super fast shipping! You beat Amazon’s two day and from overseas. You must have strapped it to a rocket. Seriously impressed with 2 day shipping from S. Korea to US.”
“The delivery is so slow Phileas Fogg could have delivered it faster. The tracking is beyond a joke, it doesn't really track, it is shipped and then nothing.
For the few pounds saved it is not worth it, I wish I had bought from a more reputable supplier.
The email I sent asking for a refund hasn't been replied to. So really, do not use these charlatans, unless you are happy for another century to roll round before your items arrive.”
“Schneller Versand ohne Zusatzkosten und der Sattel wieder in vollster Zufriedenheit. Es war bereits meine 2. Bestellung und ich kann den Shop nur empfehlen.”
“Shipping times are elusive. Website claims 7-10 days. Item was ordered December 16th and arrived January 12th. Customer service was helpful and provided tracking numbers. Package left Germany then went through Korea. Item was received undamaged. This makes me wonder how easy a return would be.”
“Very poor customer service; not to be trusted.
Bought a saddle from them and tried to return it. Couldn't access the online return form as it claimed I had nothing eligible to be returned which was not the case. Contacted them by e-mail and was twice told returns details would be sent to me but received nothing, since then my e-mails have not been responded to. Even if I was to receive the correct information from them I wouldn't now trust them to provide the refund once I returned the saddle.
Won't go near this company again.”
“I placed an order in october and still have not received it. I have tried to make contact to check on the order numerous times and never got a response from anyone. I would like for someone to call me at 707-616-0128 or email me at Brandoningram88@yahoo.com so that I could figure out the status of my order”
