“I've had my fair share of Rujani Tea over the past 12 months and can safely say it's the best quality tea I've ever had. The flavour profiles are so unique, it's made me enjoy the process of not only drinking the tea but preparing the pot and perfecting the brew process! My fav is Signature White, purely because there's nothing else like it on the market, or at least that I can find. Seriously recommend Rujani Tea!”
“Rujani tea was a great discovery. Their Assamica Premium is a lovely assam tea that i enjoy drinking for breakfast. Very easy to order and i can see the care taken with each order. I initially bought the 200gm tin and now buy the refills. I would thoroughly recommend.”
“Wonderful, personalised customer service that you would never get from a big business. Teas are amazing. I buy them as gifts as I love the packaging and currently obsessed with the chai for myself. Thank you.”
Hi Belynda! Thanks for supporting us and in sharing the teas with your friends / family. Enjoy the Chai and do let us know how you make it!
Cheers,
Boroon
Thanks, Paul for your feedback! It is great that you are enjoying our teas - I know it's a leap of faith you have placed on a little-known brand and we very much appreciate your giving us a go.
Regarding the shipping delay, we apologise for that and will try to do better in the future. We are a small business and sometimes we do fall behind on our orders as a small team. Thanks again.
Regards,
Boroon from Rujani Tea
“changed my tea-life. i always get great comments on how good the CTC tastes at home. the special offerings like tippy reserve also always never fail to impress. love your teas!
my only gripe about the site is the stock and clearer identification of when you have stock of refil packs and canisters (i really dont need more canisters) but always seem to have canister only stock.”
Hey Timothy!
Thank you for your feedback and we are so glad you and yours are loving our CTC tea and Tippy Reserve. I take your feedback about stock and will pass this on to our technical team to make changes to the way refill packs are clearly identified.
Also, I do recommend you look at some of the subscription options for the refill packs, as they are discounted for repeat orders.
Thanks again,
Boroon from Rujani Tea
Hi Bob,
I am sorry that you are having issues with the Loyal-Tea rewards page.
We did notice a technical issue over the week which has now been fixed. Can you please try clicking on the "Rewards" button on the bottom right of the webpage now? If you still aren't able to see the button, please can you clear your history of the web browser and try again. Please let us know if you are still unable to see the button and I can call you to help you out. Email us at info@rujanitea.com at any time.
Apologies again, and I hope this is fixed for you soon.
Regards,
Boroon
“I bought the Earl Grey loose tea, it arrived promptly (I live in regional NSW) nicely packaged, beautifully wrapped in tissue paper, with a handwritten note from the owner of the company, plus info on the tea's origin & brewing instructions. Excellent tea,subtly perfumed with bergamot oil, unlike some supermkt Early Grey tea. Looking forward to choosing my next tea.”
Thank you, Joanna! You are so kind to review us with so much detail. I love that you like our subtle Earl Grey tea, our tea master created it so as not to overpower the wonders of the loose leaf tea - so it reinforces us to do more of the same! Thank you!
“I love the Tippy Reserve but often buy other teas to try. The service is good and constantly evolving - the app is so easy to use - and the tea is amazing. I like the helpful hints on the best way to brew the tea as well, it makes it easier for me to enjoy the tea at its best.”
We apologise that our Irish Breakfast did not meet your expectations. We always aim to do the best with our teas and don't always get it right. Your feedback will help us renew our effort to improve our teas.
Please feel free to email us at info@rujanitea.com and we can offer a refund or a store voucher if you would like.
Thanks,
Boroon
“So glad to have recently “discovered” Rujani Teas, at first for myself, and then as an ideal source of gifts for my tea-loving friends and family. There is something in the range to suit their various tastes and the beautiful packaging and high quality of the tea always impresses.
My own favourites are Rose Green, a lovely mellow afternoon drink, and Smoky Ecstasy, just the right amount of smokiness and smooth flavour. Thank you Rujani!”
