RTO Materials Reviews

Name: RTO Materials
Rating: 4.70

4.7 Rating 228 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

Metrics

Info

4.7

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emily was brilliant to work with super easy and knew her stuff. The product we received was great.”

Helpful Report

Posted 5 years ago

Hi there, thank you for your lovely feedback. It was a pleasure working with you and we hope to be able to work with you more in the future. The RTO Materials team

Posted 5 years ago

“Great resources and Emily is great in customer service.”

Helpful Report

Posted 5 years ago

Hi there, thank you for taking the time to leave your feedback. We appreciate that. We're glad you like our resources and we look forward to working with you more in the future. The RTO Materials team

Posted 5 years ago

“Excellent customer service and quick turn around times. Great resources and support. Thank you”

Helpful Report

Posted 5 years ago

Hi, Thank you for leaving a review. We appreciate your lovely words. The RTO Materials team

Posted 5 years ago

“Quick service & Compliant Assessments. Thanks RTO Materials”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to leave a review. We appreciate your lovely words. The RTO Materials team

Posted 5 years ago

“We have been using RTO Materials resources for five years and I wanted to thank you for your quick responses and turn around processes. Thank you for your great resources we have found them to be top quality.”

Helpful Report

Posted 5 years ago

Hi Christine, Thank you for your lovely feedback. The RTO Materials team

Posted 5 years ago

“I have been using RTO Materials for over 10 years and am very happy with the service, price and ongoing updates. The quality of resources is great value for money and consistent so once you have one unit you know what to expect when buying more.”

Helpful Report

Posted 5 years ago

Hi Mark, Thank you for taking the time to leave such a lovely review. These 10 years have been a pleasure. Here's to 10 more. The RTO Materials team

Posted 5 years ago

“We've recently had to innovate and move to a new LMS to support our students through COVID-19 restrictions. RTO Materials have been nothing but excellent in supporting us with our questions and technical queries throughout this time. We were already existing users of the print materials and are now using the eLearning packages. Implementing these have been easy compared with building content from scratch.”

Helpful Report

Posted 5 years ago

Hi Lauren, Thank you for your lovely feedback. We are so glad we could assist you here. It's been a pleasure. The RTO Materials team

Posted 5 years ago

“I am very impressed with the content of the resources I purchased.”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for your lovely feedback! The RTO Materials team

Posted 5 years ago

“I below I have hit the milestone of at least a 10-year relationship with RTO Materials and they continue to provide exemplary support by way of responsiveness, professionalism with a great big touch of heart. In today's world (March 2020) we need high tech and high touch services and this is the epitome of RTO Materials. Our organisation is now expanding our use of other services by way of the online platform which aligns with our strategic plan. The quality of their product is fantastic and can't recommend them highly enough.”

Helpful Report

Posted 5 years ago

Hi Joanne, Thank you for leaving your review. We appreciate your lovely comments. We have loved working with you these last ten years. Here's to ten more! The RTO Materials team

Posted 5 years ago

“WOW. Above and beyond customer service with real people that understand business and connect with their customers throughout the whole process. Its not just about their awesome and compliant resources and their LMS which provides us with the opportunity to deliver our training through a blended learning approach, its more than that! its about their connection they made with my business to provide all the necessary support and solutions to our training needs.”

Helpful Report

Posted 5 years ago

Hi Shadi, What a great review! Thank you so much for taking the time to share your feedback. We're always happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 5 years ago

“Responses are always quick from the RTO Materials team and our trainers and learners love using their resources.”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for taking the time to share your review. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 5 years ago

“Thanks to the team at RTO Materials for your great customer service. You have been helpful, responsive and accommodating, meeting all our requests in a timely and friendly manner.”

Helpful Report

Posted 5 years ago

Hi Kylie, What a great review! Thank you so much for taking the time to share your feedback. We're always happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 5 years ago

“As a Senior member of a Volunteer Fire Service in NSW I had an unusual request for the team at RTO materials. Not only did I get a response in a very timely manner, my expectations were exceeded and I am still singing the praises of RTO materials to this day!! I would thoroughly recommend RTO materials and the team for any training requirements.”

Helpful Report

Posted 5 years ago

Hi Graeme, Thank you so much for taking the time to share your review. We're glad we could help and work with you on this. The RTO Materials team

Posted 5 years ago

“RTO Materials are great resources and the service and response is great.”

Helpful Report

Posted 5 years ago

Thank you for your review Tony. We really appreciate that. RTO Materials

Posted 5 years ago

“I can't praise RTO Materials highly enough. The resources are comprehensive and include everything you could possibly need. And all at a great price. They are easy to contextualise to suit my students. Better yet, they keep things updated for free! A friendly, helpful team are only ever a phone call away. Thank you RTO Materials!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review. We really appreciate your kind words and look forward to working with you more. RTO Materials

Posted 5 years ago

“The material for the CHC52015 was very good. Having the performance criteria clearly marked in the relevant sections of the learner guide and the powerpoints was really helpful for both the trainer and the students. Possibly a few more slides in the PowerPoint presentation might be good in some places. I thought that the assessor workbook was excellent. Great marking guide. The assessment matrix was good. It was great to see the course level documents such as the Training and Assessment strategy template included in the pack. The contents and structure of your training materials made my preparation for course delivery and assessment very easy. Well done.”

Helpful Report

Posted 5 years ago

Hi Todd, Thank you so much for taking the time to share your feedback. We appreciate your kind words. The RTO Materials team

Posted 5 years ago

“I have been dealing with RTO materials Sarah and Emily for a long time now and they have both been very accommodating to all my needs, Great support available . The one things that i found so useful was the updates that they are constantly doing, The extras like the validation are so useful.”

Helpful Report

Posted 5 years ago

“RTO Materials, not only provide excellent resources for training and assessment, but they also provide excellent customer service. They reply to requests the day you contact them. Emily is able to decipher my emails when the brain is running faster than the fingers! Sarah & Emily always accommodate me with my various requests. I cannot recommend RTO Materials enough. If you are in the VET world, which can be stressful at times, contact these guys. They can help remove some of the stress and you know your getting the best.”

Helpful Report

Posted 5 years ago

“I would 100% recommend RTO Materials. Not only are their prices amazing; their support is second to none. They are always on hand to help and nothing is too much trouble. The whole process from start to finish is a breeze. RTO Materials keep things hassle-free. You can get going immediately via your handy customer account. The resources are the best I have seen. They are reliable, well written, comprehensive and compliant. They come with a complete set of documents that set us up for training. We can print as much as we need to and there are no limitations. The resources can be contextualised and are kept updated (for free!). It’s comforting knowing that they support their resources – we’re not left to pick up the pieces when a change comes in. RTO Materials respond to industry and ASQA changes, implementing these changes swiftly and ensuring the resources are up-to-date. The library at RTO Materials is the biggest I’ve come across. You’re bound to find what you need. If not, they’re happy to assist with development. One less job for you to do yourself! Sarah understands the process of owning an RTO having done so herself, resulting in a product that every RTO wants and needs. RTO Materials are our go-to. We refuse to use anyone else. Thank you! Stuart Barrett Faculty of Business and Management TrainSmart Australia.”

Helpful Report

Posted 5 years ago

“As an RTO, and a current user of RTO Materials products, I cannot speak highly enough of their professionalism, and their courteous and fast response to any queries. Their products are comprehensive and easily adaptable to our organisation's requirements.”

Helpful Report

Posted 5 years ago

RTO Materials is rated 4.7 based on 228 reviews